World of Work

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Poor implementation of AI may be behind workforce reduction

Many organisations are eroding the foundations of business – productivity, competitiveness, and efficiency. This is happening due to poor implementation of human-AI collaboration, according to cloud data and AI consultancy, Datatonic. The company says in the next phase of enterprise AI, success will come from carefully-governed and designed AI that works alongside humans in “human-in-the-loop […]

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Deploying agentic finance AI for immediate business ROI

Agentic finance AI improves business efficiency and ROI only when deployed with strict governance and clear return on investment targets. A recent FT Longitude survey of 200 finance leaders across the US, UK, France, and Germany showed 61 percent have deployed AI agents merely as experiments. Meanwhile, one in four executives admit they do not

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How Amul is using AI dairy farming to put 36 million farmers first

AI dairy farming has found its most ambitious deployment yet – not in a Silicon Valley lab nor a European agri-tech campus, but in the villages of Gujarat, India, where 36 lakh (3.6 million) women milk producers are now being served by an AI assistant named Sarlaben. Amul, the world’s largest dairy cooperative, has launched

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Exploring AI in the APAC retail sector

AI in the APAC retail sector is transitioning from analytics and pilots into workflows and daily operations. Dense urban stores, high labour churn, and competitive quick-commerce ecosystems are driving the uptake. A Q4 2025 survey by GlobalData found that 45 percent of consumers in Asia and Australasia are very or quite likely to purchase a

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AI: Executives’ optimism about the future

The most rigorous international study of firm-level AI impact to date has landed, and its headline finding is more constructive than many expected. Across nearly 6,000 verified executives in four countries, AI has delivered modest aggregate shifts in productivity or employment over the past three years. The measured impact reflects the early phases of deployment

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How AI upgrades enterprise treasury management

The adoption of AI for enterprise treasury management enables businesses to abandon manual spreadsheets for automated data pipelines. Corporate finance departments face pressure from market volatility, regulatory demands, and digital finance requirements. Ashish Kumar, head of Infosys Oracle Sales for North America, and CM Grover, CEO of IBS FinTech, recently discussed the realities of corporate

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How financial institutions are embedding AI decision-making

For leaders in the financial sector, the experimental phase of generative AI has concluded and the focus for 2026 is operational integration. While early adoption centred on content generation and efficiency in isolated workflows, the current requirement is to industrialise these capabilities. The objective is to create systems where AI agents do not merely assist

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Agentic AI drives finance ROI in accounts payable automation

Finance leaders are driving ROI using agentic AI for accounts payable automation, turning manual tasks into autonomous workflows. While general AI projects saw return on investment rise to 67 percent last year, autonomous agents delivered an average ROI of 80 percent by handling complex processes without human intervention. This performance gap demands a change in

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How e& is using HR to bring AI into enterprise operations

For many enterprises, the first real test of AI is not customer-facing products or flashy automation demos. It is the quiet machinery that runs the organisation itself. Human resources, with its mix of routine workflows, compliance needs, and large volumes of structured data, is emerging as one of the earliest areas where companies are pushing

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Barclays bets on AI to cut costs and boost returns

Barclays recorded a 12 % jump in annual profit for 2025, reporting £9.1 billion in earnings before tax, up from £8.1 billion a year earlier. The bank also raised its performance targets out through 2028, aiming for a return on tangible equity (RoTE) of more than 14 %, up from a previous goal of above

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