Consumer affairs

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‘I should know better’: tech expert lost £70,000 in one simple phone call

After falling for a scam call, ‘The Tech Chap’ host Tom Honeyands realised he’d given away vital details in social media postsWhen Tom Honeyands realised he had been defrauded out of £70,000 he was furious and embarrassed – and left wondering if he had given away too many details on his social media vidoes.Honeyands was […]

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‘Poisoned’ AI: the ChatGPT shopping scams that lead to fake websites

Buyers are ripped off after assuming online stores were genuine because they are recommended by an AI toolYou want to buy a new bag and so you ask ChatGPT for help. You have always liked Russell & Bromley so you ask ChatGPT what is popular there at the moment.The artificial intelligence (AI) assistant gives you

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‘RAMageddon’: is the era of cheap phones and laptops over?

Bargains are disappearing and the cost of gadgets such as MacBooks and PS5s is rising as AI competes for memory chipsThe end of the cheap laptop, the bargain phone and affordable games consoles may be on the horizon. Not because new models are more hi-tech, but because the cost of computer components has shot up.Recently,

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Ghost MOTs: drivers warned over fake certificates that lead to huge repair bills

Secondhand car buyers urged to carefully inspect vehicles, while owners told to beware tests that are suspiciously quickRise of the ‘ghost owner’: 18,000 UK vehicles in use without proper recordsYou have just bought a secondhand car. It was older than you wanted, but were reassured because it had recently passed its MOT.Within a few days,

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Rental platform unnecessarily collected the data of millions of Australians, privacy commissioner finds

2Apply’s over-collection of personal information adds to the power of the real estate industry in the competitive rental market, Carly Kind saysFollow our Australia news live blog for latest updatesGet our breaking news email, free app or daily news podcastAn online rental platform has been urged to stop collecting users’ personal information after the Australian

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Booking.com warns customers of hack that exposed their data

Undisclosed number of names, contact and reservation details are accessed in latest cybercrime attemptBusiness live – latest updatesThe accommodation reservation website Booking.com has suffered a data breach with “unauthorised parties” gaining access to customers’ details.The platform said it “noticed some suspicious activity involving unauthorised third parties being able to access some of our guests’ booking

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World’s oldest tortoise caught in viral crypto death scam

Fake X account posing as his vet sparked global false reports of Jonathan’s death while soliciting crypto donationsAt 194 years old, Jonathan, the giant tortoise, was a youngster when Queen Victoria ascended to the throne – and has now lived long enough to fall victim to a crypto scam.News outlets including the BBC, Daily Mail

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Two in five Australian GPs use AI scribes to record patient notes – but do they trade care for convenience?

Some doctors argue it allows them to better connect with patients, but advocates warn the AI technology risks the oppositeGet our breaking news email, free app or daily news podcastWhen a patient walks into a GP’s office in Australia today, the doctor may begin with a question: “Do you give consent to use an AI

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I was paid to write fake Google reviews – then my ‘bosses’ tried to scam me

Undercover reporter gets a taste of the sprawling fraud industry in which cryptocurrencies play a crucial roleFive firms including Autotrader and Just Eat investigated over fake review failingsThe holiday flat near(ish) the Roman ruins of Pompeii was “disgusting”, and smelled of “a mix of dampness and sewage”, according to one reviewer on Google Maps. I

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‘Convincing’ AI scams drove UK fraud cases to record 444,000 last year

Criminals using artificial intelligence tools to take over mobile, bank and online shopping accounts, says CifasCriminals are increasingly exploiting AI technology to take over people’s mobile, banking and online shopping accounts, the UK’s leading anti-fraud body has warned.Last year, a record number of scams were reported to the national fraud database, fuelled by AI, which

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