Consumer affairs

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AI chatbot fraud: the ‘gift card’ subcription that may cost you dear

ai, AI (Artificial Intelligence), Artificial Intelligence, Computing, Consumer affairs, Crime, Money, Scams, Technology, UK news

After subscribing to the Claude chatbot, mystery payments started to appear on one family’s credit card bill. They are not aloneDavid Duggan* was so impressed with the ability of the Claude chatbot to answer medical questions and organise family life, that a $20-a-month (£15) subscription seemed like money well spent.But then his wife spotted two […]

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Ghost MOTs: drivers warned over fake certificates that lead to huge repair bills

ai, AI (Artificial Intelligence), Artificial Intelligence, Consumer affairs, Money, Motoring, Scams, Technology, UK news

Secondhand car buyers urged to carefully inspect vehicles, while owners told to beware tests that are suspiciously quickRise of the ‘ghost owner’: 18,000 UK vehicles in use without proper recordsYou have just bought a secondhand car. It was older than you wanted, but were reassured because it had recently passed its MOT.Within a few days,

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Rental platform unnecessarily collected the data of millions of Australians, privacy commissioner finds

ai, AI (Artificial Intelligence), Artificial Intelligence, Australia news, Consumer affairs, Data and computer security, Housing, Renting, Technology

2Apply’s over-collection of personal information adds to the power of the real estate industry in the competitive rental market, Carly Kind saysFollow our Australia news live blog for latest updatesGet our breaking news email, free app or daily news podcastAn online rental platform has been urged to stop collecting users’ personal information after the Australian

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Booking.com warns customers of hack that exposed their data

ai, AI (Artificial Intelligence), Artificial Intelligence, Business, Consumer affairs, Cybercrime, Data and computer security, Hacking, Hotels, Internet, Netherlands, Scams, Technology, Travel

Undisclosed number of names, contact and reservation details are accessed in latest cybercrime attemptBusiness live – latest updatesThe accommodation reservation website Booking.com has suffered a data breach with “unauthorised parties” gaining access to customers’ details.The platform said it “noticed some suspicious activity involving unauthorised third parties being able to access some of our guests’ booking

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World’s oldest tortoise caught in viral crypto death scam

ai, AI (Artificial Intelligence), Animals, Artificial Intelligence, Consumer affairs, Cryptocurrencies, E-commerce, Environment, Internet, Money, Reptiles, Scams, St Helena, Technology, UK news, World news

Fake X account posing as his vet sparked global false reports of Jonathan’s death while soliciting crypto donationsAt 194 years old, Jonathan, the giant tortoise, was a youngster when Queen Victoria ascended to the throne – and has now lived long enough to fall victim to a crypto scam.News outlets including the BBC, Daily Mail

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Two in five Australian GPs use AI scribes to record patient notes – but do they trade care for convenience?

ai, AI (Artificial Intelligence), Artificial Intelligence, Australia news, Consumer affairs, Doctors, Health, Technology

Some doctors argue it allows them to better connect with patients, but advocates warn the AI technology risks the oppositeGet our breaking news email, free app or daily news podcastWhen a patient walks into a GP’s office in Australia today, the doctor may begin with a question: “Do you give consent to use an AI

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I was paid to write fake Google reviews – then my ‘bosses’ tried to scam me

ai, AI (Artificial Intelligence), Artificial Intelligence, Consumer affairs, Cryptocurrencies, E-commerce, Google, Money, Scams, Telegram, UK news

Undercover reporter gets a taste of the sprawling fraud industry in which cryptocurrencies play a crucial roleFive firms including Autotrader and Just Eat investigated over fake review failingsThe holiday flat near(ish) the Roman ruins of Pompeii was “disgusting”, and smelled of “a mix of dampness and sewage”, according to one reviewer on Google Maps. I

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‘Convincing’ AI scams drove UK fraud cases to record 444,000 last year

ai, AI (Artificial Intelligence), Artificial Intelligence, banking, Banks and building societies, Business, Consumer affairs, Crime, Identity fraud, Money, Scams, Technology, UK news

Criminals using artificial intelligence tools to take over mobile, bank and online shopping accounts, says CifasCriminals are increasingly exploiting AI technology to take over people’s mobile, banking and online shopping accounts, the UK’s leading anti-fraud body has warned.Last year, a record number of scams were reported to the national fraud database, fuelled by AI, which

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How to win friends and influencers: Labour’s new social media strategy is a step into the future | Kirsty Major

ai, AI (Artificial Intelligence), Artificial Intelligence, Budget, Consumer affairs, Digital media, Economic policy, Labour, Media, Money, Politics, Social media, Technology, UK news

There was a backlash when No 10 invited online content creators inside its doors. But in a fast-changing media landscape, this solves two problems at onceLast year, No 10 took an unprecedented step: it invited content creators to cross the threshold of Downing Street.Naturally, the creators all filmed themselves outside the famous door. Once inside,

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Openreach said yes to full fibre broadband, then branded it ‘uneconomical’

ai, AI (Artificial Intelligence), Artificial Intelligence, Broadband, BT, Business, Consumer affairs, Consumer rights, Internet, Money, Technology, UK news

Its ‘fibre checker’ tool confirmed I could have a connection, but a month later it changed its mindMy internet provider informed me by email that full fibre broadband had become available for my property, confirmed by Openreach’s “fibre checker” tool. After a month, Openreach declared the connection uneconomical due to blockages in the conduits below

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