Retail industry

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John Lewis to launch YouTube chatshow to improve AI search results

ai, AI (Artificial Intelligence), Artificial Intelligence, Business, chatbots, Digital media, John Lewis, Media, Retail industry, Social media, UK news, YouTube

Department store chain’s Gift List ‘vodcast’ will be hosted by TV presenter Angela ScanlonBusiness live – latest updatesJohn Lewis is launching an online chatshow and social media studio to help make itself and its products more visible to chatbots and more prominent in AI search results.The department store chain’s Gift List “vodcast” hosted by the […]

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A new start after 60 in an old occupation | Brief letters

ai, AI (Artificial Intelligence), Artificial Intelligence, Christmas, Film, Fruit, Retail industry, The Terminator, Vegetables

Grocers and greengrocers | Serbelloni group AI warning | Walking over cars | Christmas catalogues | Appropriate namesLiving with nostalgia as I am, I enjoyed solving the Wordsearch in Monday’s paper featuring old occupations. However, the man described as a “grocer” in your feature (A new start after 60, 24 August) is surely a greengrocer. Could that

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Bots and bargains: Zara owner launches cut-price Lefties in UK to rival Primark

ai, AI (Artificial Intelligence), Artificial Intelligence, Business, Fashion, Liverpool, Primark, Retail industry, Robots, UK news, Zara

First robot-assisted outlet opens in Liverpool to take on Shein and supermarkets in clothing, shoes and homewares Business live – latest updatesThe owner of Zara is taking on Primark, Shein and the supermarkets with the launch of its cut-price chain Lefties in Britain, backed by an army of robots.The Spanish fashion brand opened its first

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Diamonds for sale: lab-grown gem auctions are all over TikTok right now, but some aren’t happy about it

Accessories, ai, AI (Artificial Intelligence), Artificial Intelligence, Business, Fashion industry, Retail industry, TikTok, US news

Streamed auctions offer a cheap way to buy the precious gems, but experts warn that quality is not guaranteedThe first time Andrea Greenhill came across a livestream auction for lab-grown diamonds while scrolling on TikTok, she was stunned. While the diamond engagement ring her husband proposed with years ago had cost thousands of dollars, these

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Sainsbury’s store pauses AI scanning after false shoplifting accusation

ai, AI (Artificial Intelligence), Artificial Intelligence, Business, J Sainsbury, London, Retail industry, Supermarkets, Surveillance, Technology, UK news

Supermarket chain says ‘human error’, not its Facewatch technology, to blame for ejecting a customerSainsbury’s has paused the use of AI face scanning in one of its stores after a customer was wrongly identified as a shoplifter and ejected from the shop.“I was embarrassed, mortified even, and felt quite humiliated and powerless,” Matt Arnold, 46,

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Secondhand booksellers in UK and Ireland suspect AI firms behind ‘strange’ bulk orders

ai, AI (Artificial Intelligence), Amazon, anthropic, Artificial Intelligence, Books, Business, Computing, Culture, E-commerce, Internet, Retail industry, Technology

Development comes after Anthropic was found to have spent millions on books to scan for ‘data acquisition’Secondhand booksellers in the UK and Ireland are reporting a flurry of bulk orders from mystery buyers, amid speculation AI companies are acquiring the tomes for their data.Bookshops contacted by the Guardian say they have been receiving orders from

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What do you wish you could buy in vending machines?

ai, AI (Artificial Intelligence), Artificial Intelligence, Food & drink industry, Life and style, Retail industry, Robots, Technology

The long-running series in which readers answer other readers’ questions commits the cash and presses the buttons on a vital consumer dilemmaRead this week’s replies: What is the true Breakfast of Champions?I’ve heard that in Germany you can buy sausages in vending machines. What should be sold in machines that isn’t offered at the moment?

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Alarm over launch of facial recognition in UK shops that instantly alerts police

ai, AI (Artificial Intelligence), Artificial Intelligence, Business, Crime, Facial recognition, Human rights, Police, Privacy, Retail industry, Technology, UK civil liberties, UK news

Civil liberties groups say Facewatch system in stores such as Sainsbury’s and B&M is ‘dangerous escalation’Facial recognition technology in shops will soon alert police in real time to the presence of serious offenders, with civil liberties groups warning of a “dangerous escalation” towards surveillance and criminalisation in the retail sector.Facewatch, a facial recognition system used

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Ministers likely to support law change to allow delivery robots on England’s paths

ai, AI (Artificial Intelligence), Artificial Intelligence, Business, Drones (non-military), Food & drink industry, Retail industry, Society, Technology, UK news

Exclusive: Safety campaigners concerned about plan for widespread deployment on already crowded pavementsLarge numbers of autonomous delivery robots could be coming to towns and cities across England after ministers signalled they were likely to support a change in the law allowing their use, prompting concern from safety campaigners.Low-speed robots, which mainly deliver groceries or takeaway

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‘Poisoned’ AI: the ChatGPT shopping scams that lead to fake websites

ai, AI (Artificial Intelligence), Artificial Intelligence, Business, Consumer affairs, Money, Online shopping, Retail industry, Scams, Technology, UK news, US news, World news

Buyers are ripped off after assuming online stores were genuine because they are recommended by an AI toolYou want to buy a new bag and so you ask ChatGPT for help. You have always liked Russell & Bromley so you ask ChatGPT what is popular there at the moment.The artificial intelligence (AI) assistant gives you

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