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People shamed and ordered to leave shops after being misidentified then ‘given no help’ to investigate verdictsAI facial recognition oversight lagging far behind technology, watchdogs warnHow does live facial recognition work and how many police forces use it? When Ian Clayton, a retired health and safety professional from Chester, popped into Home Bargains one February […]
Plans for agentic shopping assistants are under way at Australia’s major companies. Guardian Australia tested the technology after a string of mishapsGet our breaking news email, free app or daily news podcastMajor retailers say it won’t be long before sophisticated AI “assistants” plan your meals, organise your parties and do your shopping.But companies, many that
BRC survey finds finance bosses expect technology to improve productivity, with 69% pessimistic about the economyUK retailers are planning to cut staff hours and jobs amid rising employment costs and pessimism about the economy.Almost two-thirds (61%) of finance bosses at retail companies said they planned to reduce working hours or cut overtime, according to the
Retailers in UK plan to cut staff hours and jobs amid rising employment costs Read More »
TUC urges ministers to bring forward changes to protect workers amid concerns over apps such as TemperThe fashion retailer Urban Outfitters, the bed specialist Dreams and the operator of several Royal Parks cafes have been criticised for the use of the gig economy app Temper to take on staff – some of whom can end
Urban Outfitters, Dreams and Royal Parks cafes criticised for use of gig economy app Read More »
Cybersecurity experts reveal what they do for high-profile clients targeted by hackers such as Scattered Spider They call it “stopping the bleeding”: the vital window to prevent an entire database from being ransacked by criminals or a production line grinding to a halt.When a call comes into the cybersecurity firm S-RM, headquartered on Whitechapel High
‘Why should we pay these criminals?’: the hidden world of ransomware negotiations Read More »
Productivity is up in retail and other low-paying sectors as tech replaces relatively expensive humans Walk through a supermarket and the technology is everywhere. Self-service checkouts, electronic shelf labels, handheld barcode scanners, and the video screens showing you – caught by AI facial recognition cameras – leaving the shop.In an economy struggling for growth, the
Labour must learn lessons from history as automation hits jobs market Read More »
Big brands such as Sainsbury’s and M&S also selling directly in app through links in videos and livestreamsIt is better known for its viral dances and for making hits out of forgotten songs, but the social media site TikTok is becoming a force to be reckoned with as a shopping platform.Major retailers such as Marks
‘A gamechanger’: 200,000 UK small businesses sign up to TikTok Shop Read More »
About half of purchases involve shoppers using online retailer’s artificial intelligence-led featuresThe online card service Moonpig has reported a bump in sales thanks in part to its increased use of AI to help design cards, personalise customers’ messages and answer queries.The company said sales rose 6.7% to £169m in the six months to 31 October
Moonpig’s use of AI to design and personalise cards drives up sales Read More »
