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Decision intelligence: Why insights alone don’t create value

ai, AI (Artificial Intelligence), AI Governance, Artificial Intelligence, decision intelligence, innovation, SAS Decision Builder, sas intelligent decisioning

Most organizations are struggling to use AI insights. Even as it’s been easier than ever to produce predictions, recommendations and scores, many data science and business teams end up with a stockpile of unused information that doesn’t drive meaningful transformation. Decision intelligence helps organizations bridge that gap by embedding insights […] The post Decision intelligence: […]

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AI reflects the people who build it

ai, AI (Artificial Intelligence), AI bias, Artificial Intelligence, Generative AI, IDC study, innovation, responsible innovation, trust, Trustworthy AI

Today, your life is being affected by decisions made by AI and machine learning systems. These technologies influence everything from hiring and lending decisions to the content you see online.   When those decisions produce harmful outcomes, many people worry about the technology itself. But the greater risk beyond AI becoming […] The post AI reflects

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Why AI projects fail before the model ever runs

ai, AI (Artificial Intelligence), AI for SMB, AI readiness, Artificial Intelligence, data readiness, innovation, smb, SMB trends, Trustworthy AI

AI readiness is often framed around models, technology and talent. In practice, it starts with something more fundamental: trusted data. Without clean, integrated and governed data, even the most sophisticated AI systems can produce unreliable results and erode confidence across the business. I often meet with data industry professionals and […] The post Why AI

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What leaders learn when AI meets reality

2026 trends, ai, AI (Artificial Intelligence), AI readiness, Artificial Intelligence, Braindate, IDC study, innovation, SAS Innovate, smb

Most leaders do not have an AI problem. They have a readiness problem. In many small and midsized businesses, pilots are underway and use cases are defined. But when leaders step back and ask the harder question, “Is AI actually paying off?”, the answer is often less clear. This gap […] The post What leaders

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What leaders learn when AI meets reality

agentic ai, ai, AI (Artificial Intelligence), AI readiness, Artificial Intelligence, Future of Work, Generative AI, IDC study, innovation, Retrieval-augmented generation, SAS Innovate, SAS Retrieval Agent Manager

The global AI market feels more Orwellian than Dickensian these days, with headlines hitting our feed like AI contributed “basically zero” growth to US GDP (2025). This latest revelation represents a series of increasingly worrisome disappointments: 95% of GenAI pilots fail (MIT), Amazon’s Kiro agent sparks 13-hour outage by deleting […] The post What leaders

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Reviving the promise of AI with RAG, data and agentic

2026 trends, agentic ai, ai, AI (Artificial Intelligence), AI readiness, Artificial Intelligence, Generative AI, IDC study, innovation, insurance trends, Retrieval-augmented generation, SAS Innovate, SAS Retrieval Agent Manager

A quick search through headlines reveals a range of AI-related disappointments. Consider that 95% of GenAI pilots fail, according to MIT. Amazon’s Kiro agent recently sparked a 13-hour outage by deleting a production environment. And we can’t forget that the resource and energy strain from a new wave of AI […] The post Reviving the

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Are you an agentic AI Observer, Planner or Adopter?

2026 trends, agentic ai, ai, AI (Artificial Intelligence), AI Agents, Artificial Intelligence, Customer Experience, customer intelligence, Generative AI, innovation, Personalization, Quantum Computing

Marketers have made enormous strides with generative AI (GenAI) over the last year, moving from experimentation to large-scale deployment. But the next shift in AI maturity – agentic AI – is already underway. This shift will push organizations beyond prompt-based productivity and into a world where AI can act, learn […] The post Are you

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When every second counts: Georgia-Pacific masters real-time AI with SAS

ai, AI (Artificial Intelligence), Artificial Intelligence, customer story, Georgia Pacific, innovation, recausticizing

Georgia-Pacific didn’t treat AI as a science project or a luxury add-on while researching solutions. They made it core to operations, scaling intelligent decisions across an enterprise as massive as their manufacturing footprint. Georgia-Pacific manufactures products used every day, like bath tissue, boxes and lumber, across more than 150 sites […] The post When every

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UK Institute Is Hunting for Dangers Lurking in AI

ai, AI (Artificial Intelligence), Anthropic AI LLC, Artificial Intelligence, Biological and Chemical Warfare, Computer Security, Computers and the Internet, Google Inc, Great Britain, innovation, International Relations, OpenAI Labs, Regulation and Deregulation of Industry, Sunak, Rishi (1980- )

The government’s A.I. Security Institute, staffed by alumni from OpenAI and Google, is becoming a model for countries grappling with A.I.’s emerging risks.

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