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QA Engineer

Testing Beyond Pass or Fail: A QA Engineer’s Lessons from IMDA’s LLM Testing Starter Kit at Spritle

I’ve been in QA for a few years now. I know how testing works. You write a test case. You define the expected result. You run it. It either passes or fails. Simple. So when our team started working on an AI-powered feature, I thought, okay, same process. Different kind of input, but same idea. […]

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IMDA

Lessons from IMDA’s LLM Testing Starter Kit: An AI Assurance Perspective

Quality Assurance has always been about understanding risk and validating systems before they reach production. After more than eight years in QA and now working in AI security, governance, and red teaming, I often compare traditional testing practices with the challenges introduced by AI systems. While the risks have evolved from software defects to hallucinations,

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From Traditional QA to AI Assurance and Governance

Breaking the Black Box: From Traditional QA to AI Assurance and Governance

I recently had the opportunity to review IMDA’s Starter Kit for Testing LLM-Based Applications for Safety and Reliability. As someone who has spent over 14 years in Quality Assurance, I was curious to see how established testing principles are being adapted to address the unique challenges introduced by Large Language Models (LLMs). What I expected

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Breaking the Black Box: From Traditional QA to AI Assurance and Governance

Testing for Trust: What IMDA’s LLM Testing Starter Kit Teaches Us At Spritle About AI Assurance

Breaking the Black Box: From Traditional QA to AI Assurance and Governance I recently had the opportunity to review IMDA’s Starter Kit for Testing LLM-Based Applications for Safety and Reliability. As someone who has spent over 14 years in Quality Assurance, I was curious to see how established testing principles are being adapted to address

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Building an AI-Driven Preventive Healthcare Ecosystem  Not Just Another Healthcare App

When the client first approached us with the idea of building an AI-driven preventive healthcare platform focused around cancer care and long-term wellness, the requirement initially sounded like a risk assessment system. But honestly, after the first few discussions, it became very clear that this was far bigger than a questionnaire, AI score generator, or

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Predictive Analytics in EduTech Through an AI-Driven Software Development Lifecycle

Student retention has become a board-level metric for universities, bootcamps, and enterprise learning platforms. Yet many EduTech companies still struggle with fragmented LMS data, unreliable adaptive models, and FERPA compliance issues that slow releases and increase risk. This is where ADLC changes the conversation. An AI-driven software development lifecycle gives EduTech teams a structured framework

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Endpoint Compliance in a Remote-First World: Why Businesses Can’t Ignore It in 2026

The workplace has changed dramatically over the last few years. Remote and hybrid work models are now the standard for many organizations, giving employees the flexibility to work from anywhere. While this shift has improved productivity and employee satisfaction, it has also created major cybersecurity challenges. Businesses now face increasing risks from unsecured devices, weak

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ITSM maturity

Why ITSM Maturity Matters More Than Tool Choice

Introduction One of the most common mistakes businesses make in IT service management is believing that a new tool will automatically solve operational problems. A platform gets replaced. New automation features are introduced. Dashboards become more advanced. Expectations rise quickly. But a few months later, support teams still struggle with delayed resolutions, inconsistent workflows, and

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AI Code Generation Inside ADLC: How It Cuts Dev Time Without Cutting Quality

Introduction Development timelines are shrinking, but expectations are rising. US engineering teams are expected to ship faster, iterate more often, and still maintain production-grade quality. According to GitHub’s 2025 developer report, over 70% of teams now use some form of AI-assisted coding, yet many still struggle to translate that into real delivery speed. Here’s the

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Why IT Data Is Ignored in Leadership Meetings

Introduction Here’s the thing companies are generating more data than ever, yet a surprising amount of IT data never makes it into leadership conversations. Dashboards exist, reports are shared, and analytics tools are in place. Still, when decision-makers sit down, IT insights often take a backseat. This isn’t just a communication gap. It’s a missed

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