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Lender was told money was being taken without authorisation, with cash used to buy credits for Claude chatbotA Metro Bank customer has told of his fight to get more than £14,000 back after its systems failed to stop a fraud involving the AI chatbot Claude.Zoli Rutter, a businessman from Sussex, had a total of £14,244 taken […]
Metro Bank customer fights for £14,000 refund after AI-linked fraud Read More »
Charles MacKinnon disagrees with the British Gas owner’s justification for cutting 1,300 jobsAccording to Centrica’s boss, Chris O’Shea, most people using British Gas prefer to talk to a chatbot rather than a person (Customers prefer AI chatbots, says British Gas owner as 1,300 call centre and back office jobs axed, 23 July).He says that 90%
No, Centrica, customers don’t prefer bots to humans | Letter Read More »
OpenAI is deploying a Health feature inside ChatGPT, giving users the option to connect Apple Health data and medical records to the chatbot. Logged-in users aged 18 and older can access it now on web and iOS, across the Free, Go, Plus, and Pro tiers. Users link Apple Health and, where supported, records from US
OpenAI pushes ChatGPT into patient health records Read More »
Chris O’Shea defends Centrica’s plans as it reports rise in retail profits despite falling customer numbersThe owner of British Gas has claimed that most households would rather speak with an AI chatbot than deal with the company’s staff as it prepares to cut 1,300 jobs from its call centres.Centrica, the supplier’s FTSE 100 owner, plans
Bloomsbury has 14,087 titles listed within settlement between AI startup and authors over use of protected workThe publisher of Harry Potter has received a multimillion-pound payout as a beneficiary of a $1.5bn copyright settlement between AI startup Anthropic and thousands of authors over the use of their protected work to power chatbots.Bloomsbury, which is home
Harry Potter publisher to receive millions in Anthropic copyright settlement Read More »
As a host of countries move to rein in social media use by children, could this be technology’s big tobacco moment? Continue reading…
Social media bans go global: big tech faces a reckoning after Australia’s crackdown Read More »
Richard Thackeray and Phil Snell respond to an article by Wendy Liu on using artificial intelligenceWendy Liu’s thoughtful piece on AI and cognitive sovereignty raises real concerns about labour redundancies, the hype and the environmental cost (I avoid AI tools because thinking is supposed to be hard. It’s what makes us human, 24 May). But
AI is changing how we think, not replacing it | Letters Read More »
Stephen Ladyman suggests a question to ask artificial intelligence systems, while John van Someren is suspicious of advice he got from the AI assistant ClaudeThere is a test that Prof Richard Dawkins might use to determine if artificial intelligence systems are conscious (Letters, 15 May). Ask them to name the best song.AI systems will tell
A musical Turing test for AI consciousness | Letters Read More »
Salley Vickers and Carrie Eckersley respond to a letter on Richard Dawkins and his chats with AI botsI was delighted to read Dr Simon Nieder’s cogent rebuttal of Richard Dawkins’s attribution of consciousness to the responses engendered by AI (Letters, 10 May). That human consciousness appears to have an innate tendency to project itself on
Richard Dawkins and the question of AI consciousness | Letters Read More »
In a case of ‘oh dear diary’, the OpenAI president Greg Brockman is having to read extracts from his musings about Elon Musk in court. It’s a terrifying reminder that what’s divulged to AI really isn’t privateThe hottest new read of 2026 may well be The Secret Diary of Greg Brockman, Aged 38¾. It’s got
Beware what you tell your AI chatbot. It’s not a shrink – it’s a snitch | Arwa Mahdawi Read More »
