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AI reflects the people who build it

Today, your life is being affected by decisions made by AI and machine learning systems. These technologies influence everything from hiring and lending decisions to the content you see online.   When those decisions produce harmful outcomes, many people worry about the technology itself. But the greater risk beyond AI becoming […] The post AI reflects […]

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What leaders learn when AI meets reality

Most leaders do not have an AI problem. They have a readiness problem. In many small and midsized businesses, pilots are underway and use cases are defined. But when leaders step back and ask the harder question, “Is AI actually paying off?”, the answer is often less clear. This gap […] The post What leaders

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What leaders learn when AI meets reality

The global AI market feels more Orwellian than Dickensian these days, with headlines hitting our feed like AI contributed “basically zero” growth to US GDP (2025). This latest revelation represents a series of increasingly worrisome disappointments: 95% of GenAI pilots fail (MIT), Amazon’s Kiro agent sparks 13-hour outage by deleting […] The post What leaders

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Reviving the promise of AI with RAG, data and agentic

A quick search through headlines reveals a range of AI-related disappointments. Consider that 95% of GenAI pilots fail, according to MIT. Amazon’s Kiro agent recently sparked a 13-hour outage by deleting a production environment. And we can’t forget that the resource and energy strain from a new wave of AI […] The post Reviving the

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AI ROI for SMBs: A practical guide for leaders who want results

For small and midsize businesses (SMBs), AI is no longer optional. But for many leaders, the real challenge is making those investments pay off. That’s where things often break down. Too many AI initiatives start with tools instead of outcomes. They stay stuck in pilot mode. Or they deliver insights […] The post AI ROI

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SAS and IDC reveal AI readiness report for small and midsize businesses

Small and midsize businesses (SMBs) around the world are investing in AI, but most are still early in their AI maturity journey. That’s one of the key takeaways from a new global study commissioned by SAS in collaboration with IDC.  The report, AI for SMBs: Closing the Readiness–Reality Gap, explores how SMBs are using AI today, […] The post SAS and

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What’s holding back AI impact in banking?

If AI ambition inside your bank is starting to collide with day‑to‑day delivery realities, this six‑minute video is worth your time. It’s a “cut through the noise” conversation about what’s shaping banks right now: risks, opportunities and the reality behind the hype. AI’s impact depends on the foundation Listen to […] The post What’s holding

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Overcoming the AI trust dilemma: Key strategies for public sector leaders

Few words stir both excitement and fear quite like AI. Similar to a carnival rollercoaster, some people lean into the thrill, while others clutch their safety bar. The promise of AI seems limitless, but so does the risk of going off the rails. This dynamic is playing out across government, […] The post Overcoming the

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Insurance and the trust imperative: How to scale AI safely

Insurance is a business built on trust. Policy represents a promise that insurers must be able to explain, defend and ultimately fulfill. When you add in AI becoming more embedded in underwriting, pricing, claims and customer engagement, that promise is being mediated by data and algorithms. An IDC report, commissioned […] The post Insurance and

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