Mobile phones

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Stop relying on chatbots for customer care, UK service providers urged

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Citizens Advice says providers of services such as energy, banking, phone and internet should guarantee the ‘right to talk to a human’Stop relying on AI chatbots for customer care and guarantee the “right to talk to a human”, Citizens Advice has urged essential service providers, as research found they wasted time, caused stress and delayed […]

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Google fined more than €400m by Irish regulator over its use of location data

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Watchdog says users may have been unaware their information was used to target adverts or infer their interestsGoogle has been fined more than €400m (£345m) over the way it processed users’ location data, following claims that the tech giant had manipulated users into agreeing to be constantly tracked on their mobile phones.The fine, imposed by

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‘RAMageddon’: tech crunch hikes the price of your next iPhone by £100

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Shortage of memory chips and other critical components reverses trend of electronics becoming cheaperApple’s recent product launch caused headlines around the world as it unveiled its first folding phone. But hidden in the slick technology showcase was a nasty surprise: a £100 increase in the price of all iPhones, including older models.It is blamed on

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Phones are the new cigarettes: why restaurants are discouraging and even banning them

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Would you hand in your phone at the door in exchange for a free bottle of wine? One restaurateur has tried that – and there are now many other gambits that are encouraging us to connectName: Phone bans.Age: Their provenance is considerable; their time is now. Continue reading…

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Pixel 11 Pro Fold review: the foldable with the best triple camera

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Big screen folder with slick software and advanced AI is just like a regular Android when closedGoogle’s latest folding phone sticks with its tried and tested design of a traditional phone shape when closed and almost square when open, in the face of new competition from Apple’s squat iPhone fold.The Pixel 11 Pro Fold is

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‘Cheap iPhone deal’: warning over scam sites selling latest Apple mobiles

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Criminals exploit demand for iPhone 18 Pro and foldable Duo to trick people eager to get their hands on oneApple has just launched a range of new iPhones, including a foldable handset, just as you decide it is time to replace your own ageing mobile. But you balk at the £1,199 price tag for the

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Pixel 11 Pro review: Google’s best pocket camera goes customisable

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Solid battery life, snappy performance and quality software make for a great smaller phone with a killer cameraGoogle’s latest Pro phone is out to prove it has the best camera on a smartphone while embracing customisation, allowing you to change the look and feel of your photos far beyond simple filters even if that means

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Apple expected to unveil folding iPhone as new CEO takes center stage

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The new model will serve as the first big test for John Ternus, who took the role last weekAll eyes are on Apple’s annual fall announcement of new products this afternoon, where the company is expected to unveil the most significant change to the iPhone since the smartphone’s introduction in 2007.Unlike previous iterations, the new

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Pixel 11 review: Google sets the bar for standard flagship phones

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Longer battery life, faster chip, actually useful AI tools and better cameras keep quality Android ahead of competitionGoogle’s Pixel 11 continues to set the standard for what you should expect from the base model of a flagship phone with class-leading cameras, long software support and almost all the bells and whistles of its most expensive

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US military disables ad trackers on troops’ phones amid security fears

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Senator releases letters from armed forces after reports of location data being used to track US troops in Middle EastUS military officials say they have disabled advertising trackers on a range of phones and computers, according to letters released on Friday by the US senator Ron Wyden and ⁠statements given to Reuters.The development follows reports

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