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Settling a claim. Underwriting a policy. Serving a customer. Every step in insurance is a decision and every decision shapes trust. From quote to claim, insurers operate in a continuous loop of high-stakes choices. These are the moments that determine whether customers feel protected or exposed. That pressure is only […] The post The business […]
The business of making decisions Read More »
Asset and liability management (ALM) is still a cornerstone of banking. But when market conditions shift quickly, as they increasingly do, it no longer reflects how banks actually experience and manage risk, capital and profitability. The environment has changed. Volatility is now persistent rather than episodic. Regulatory expectations continue to […] The post Traditional ALM
Traditional ALM is no longer enough – here’s why Read More »
If AI ambition inside your bank is starting to collide with day‑to‑day delivery realities, this six‑minute video is worth your time. It’s a “cut through the noise” conversation about what’s shaping banks right now: risks, opportunities and the reality behind the hype. AI’s impact depends on the foundation Listen to […] The post What’s holding
What’s holding back AI impact in banking? Read More »
Few words stir both excitement and fear quite like AI. Similar to a carnival rollercoaster, some people lean into the thrill, while others clutch their safety bar. The promise of AI seems limitless, but so does the risk of going off the rails. This dynamic is playing out across government, […] The post Overcoming the
Overcoming the AI trust dilemma: Key strategies for public sector leaders Read More »
A nagging question remains after asking, “What’s next after zero-click search?” How do frontier models – like OpenAI’s o3 series or Google’s Gemini 3 – learn? Garbage in, garbage out Large language models (LLMs) learn from massive amounts of text data, including billions of words, public information, and, you guessed it, […] The post The hunt
The hunt for (Reddit) data is over Read More »
Credit processes in banking are at a turning point. Volatile markets, new competitors, increasing regulatory requirements and an exponentially growing database are putting unprecedented pressure on traditional, largely manual and siloed processes. At the same time, customers expect fast and consistent decisions, while regulators demand transparency, traceability, and control. In […] The post AI in
AI in credit: Faster decisions, stronger controls Read More »
402.74 million terabytes of data are generated every day. That’s a staggering number. As more organizations gravitate toward cloud-native, open-source-friendly architectures integrated with an ecosystem, the demand for explainability from AI models trained on this data mounts. So does pressure to show ROI from AI investments. Data is the source […] The post How to
How to modernize your data estate for AI success Read More »
If it’s about building better systems, we must ask: Better for whom? In parts one and two of this series, I’ve looked at AI engineering as the discipline that integrates technical practices and orchestrates the -Ops landscape. And I’ve addressed end-to-end accountability, shared governance, and adaptive resilience. But there’s a […] The post AI engineering:
AI engineering: The ethical and social imperatives Read More »
With agentic AI, insurers have new tools for their fight against sophisticated claims fraud. The post Agentic AI raises the stakes in the insurance fraud battle appeared first on SAS Blogs.
Agentic AI raises the stakes in the insurance fraud battle Read More »
Most organizations encounter various complexities and bottlenecks. Whether it is due to continued economic uncertainty or shifting customer expectations. Much of this is also driven by data and AI, which are reshaping decision-making, including how societies approach labor. Ultimately, what will differentiate organizations is how they use their data and […] The post 3 keys
3 keys to making the right decisions amid rising complexity Read More »
