Metro Bank customer fights for £14,000 refund after AI-linked fraud

ai, AI (Artificial Intelligence), anthropic, Artificial Intelligence, banking, Banks and building societies, Business, chatbots, Consumer affairs, Financial Conduct Authority, Metro Bank, Money, Scams, Technology, Technology sector, UK news

Lender was told money was being taken without authorisation, with cash used to buy credits for Claude chatbotA Metro Bank customer has told of his fight to get more than £14,000 back after its systems failed to stop a fraud involving the AI chatbot Claude.Zoli Rutter, a businessman from Sussex, had a total of £14,244 taken […]

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