customer story

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The business of making decisions

2026 trends, ai, AI (Artificial Intelligence), AI in insurance underwriting, Artificial Intelligence, customer story, decisioning, innovation, insurance fraud, insurance trends

Settling a claim. Underwriting a policy. Serving a customer. Every step in insurance is a decision and every decision shapes trust. From quote to claim, insurers operate in a continuous loop of high-stakes choices. These are the moments that determine whether customers feel protected or exposed. That pressure is only […] The post The business […]

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What’s possible when data and determination come together

ai, AI (Artificial Intelligence), Artificial Intelligence, customer story, innovation, SAS Viya

What we do matters. For 50 years, SAS has helped customers turn data into decisions that move the world forward. In 2025, that impact came to life in more than 30 new customer stories – organizations using SAS to move faster, adapt with confidence and deliver outcomes that improve lives, […] The post What’s possible

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