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AI is as data does: Why data intelligence builds on data management

ai, AI (Artificial Intelligence), Artificial Intelligence, customer story, data intelligence, IDC study, innovation, pondering ai, SAS podcasts, SAS Viya

AI gets the spotlight. Data does the work. Across industries, organizations are racing to adopt large language models (LLMs), build AI assistants and explore autonomous agents. This ambition is understandable. AI promises faster decisions, new efficiencies and entirely new ways of working. But amid the excitement, many leaders are overlooking […] The post AI is […]

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Human in the lead: Redefining the role of AI in financial services

agentic ai, ai, AI (Artificial Intelligence), AI Agents, AI Governance, Artificial Intelligence, customer story, Equity and Responsibility, responsible innovation, SAS Innovate, sas interns

Most conversations about agentic AI focus on how autonomous these systems can become. Financial services leaders are asking a different question: Where should autonomy stop? For banks and insurers, the challenge is not simply deploying AI agents. It is determining how those systems, governance requirements and human expertise can work […] The post Human in

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50 years of innovation: Customer stories show what’s possible with data and AI

ai, AI (Artificial Intelligence), Artificial Intelligence, customer story, innovation, SAS Viya

For 50 years, SAS has worked alongside organizations tackling some of the world’s most complex challenges. While the technology has changed dramatically, one thing remains constant: our customers’ commitment to solving problems, improving outcomes and making a meaningful difference. In the first half of 2026, we shared 26 new customer […] The post 50 years

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What one of SAS’ earliest customers remembers 50 years later

ai, AI (Artificial Intelligence), Artificial Intelligence, Curiosity, customer story, SAS 50th anniversary, SAS Customers, SAS Innovate

Fifty years later, Barry Merrill still remembers where it all started. In an interview, Merrill reflected on discovering SAS through a small notice in Datamation magazine. At the time, the software was new, largely unknown and available for $100. “North Carolina State University’s statistics department announces the availability of the […] The post What one

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When every second counts: Georgia-Pacific masters real-time AI with SAS

ai, AI (Artificial Intelligence), Artificial Intelligence, customer story, Georgia Pacific, innovation, recausticizing

Georgia-Pacific didn’t treat AI as a science project or a luxury add-on while researching solutions. They made it core to operations, scaling intelligent decisions across an enterprise as massive as their manufacturing footprint. Georgia-Pacific manufactures products used every day, like bath tissue, boxes and lumber, across more than 150 sites […] The post When every

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AI ROI for SMBs: A practical guide for leaders who want results

ai, AI (Artificial Intelligence), AI Governance, Artificial Intelligence, customer story, fragmentation, IDC study, innovation, ROI, smb

For small and midsize businesses (SMBs), AI is no longer optional. But for many leaders, the real challenge is making those investments pay off. That’s where things often break down. Too many AI initiatives start with tools instead of outcomes. They stay stuck in pilot mode. Or they deliver insights […] The post AI ROI

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Cracking the recausticizing code: How Georgia-Pacific stabilizes centuries-old process with AI

ai, AI (Artificial Intelligence), Artificial Intelligence, customer story, Georgia Pacific, innovation, recausticizing

Recausticizing is the beating heart of pulp production. Sure, it’s chemistry, too, but it’s anything but boring science. For Georgia-Pacific, mastering this heartbeat’s rhythm has meant protecting profits, safeguarding quality and rewriting what’s possible on the mill floor. Georgia-Pacific, one of the world’s largest manufacturers of tissue, pulp, packaging and […] The post Cracking the

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The business of making decisions

2026 trends, ai, AI (Artificial Intelligence), AI in insurance underwriting, Artificial Intelligence, customer story, decisioning, innovation, insurance fraud, insurance trends

Settling a claim. Underwriting a policy. Serving a customer. Every step in insurance is a decision and every decision shapes trust. From quote to claim, insurers operate in a continuous loop of high-stakes choices. These are the moments that determine whether customers feel protected or exposed. That pressure is only […] The post The business

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What’s possible when data and determination come together

ai, AI (Artificial Intelligence), Artificial Intelligence, customer story, innovation, SAS Viya

What we do matters. For 50 years, SAS has helped customers turn data into decisions that move the world forward. In 2025, that impact came to life in more than 30 new customer stories – organizations using SAS to move faster, adapt with confidence and deliver outcomes that improve lives, […] The post What’s possible

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