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Agentic AI in banking: Turning customer insights into action

agentic ai, ai, AI (Artificial Intelligence), Artificial Intelligence, banking, customer decisioning, Customer Experience, intelligent decisioning, Personalization, SAS Viya, Uncategorized

Learn how banks can combine customer insights, centralized decisioning, and agentic AI in SAS Viya to deliver more consistent, explainable, and personalized customer interactions across every channel. The post Agentic AI in banking: Turning customer insights into action appeared first on SAS Blogs.

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Modernizing attendance ticketing in SAS Viya using SAS Agentic AI Accelerator

agentic ai, ai, AI (Artificial Intelligence), AI Governance, Artificial Intelligence, customer support, intelligent decisioning, Retrieval-augmented generation, SAS Agentic AI Accelerator, SAS Viya, ticket automation, Uncategorized

Learn how the SAS Agentic AI Accelerator and SAS Viya can be used to build a governed, multi-agent support-ticket solution that combines text analytics, RAG, LLMs, business rules, and human oversight to improve resolution speed, accuracy, and operational efficiency. The post Modernizing attendance ticketing in SAS Viya using SAS Agentic AI Accelerator appeared first on

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