Retrieval-augmented generation

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Modernizing attendance ticketing in SAS Viya using SAS Agentic AI Accelerator

Learn how the SAS Agentic AI Accelerator and SAS Viya can be used to build a governed, multi-agent support-ticket solution that combines text analytics, RAG, LLMs, business rules, and human oversight to improve resolution speed, accuracy, and operational efficiency. The post Modernizing attendance ticketing in SAS Viya using SAS Agentic AI Accelerator appeared first on […]

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What leaders learn when AI meets reality

The global AI market feels more Orwellian than Dickensian these days, with headlines hitting our feed like AI contributed “basically zero” growth to US GDP (2025). This latest revelation represents a series of increasingly worrisome disappointments: 95% of GenAI pilots fail (MIT), Amazon’s Kiro agent sparks 13-hour outage by deleting […] The post What leaders

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Reviving the promise of AI with RAG, data and agentic

A quick search through headlines reveals a range of AI-related disappointments. Consider that 95% of GenAI pilots fail, according to MIT. Amazon’s Kiro agent recently sparked a 13-hour outage by deleting a production environment. And we can’t forget that the resource and energy strain from a new wave of AI […] The post Reviving the

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How to modernize your data estate for AI success

402.74 million terabytes of data are generated every day. That’s a staggering number. As more organizations gravitate toward cloud-native, open-source-friendly architectures integrated with an ecosystem, the demand for explainability from AI models trained on this data mounts. So does pressure to show ROI from AI investments. Data is the source […] The post How to

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Why predictive maintenance needs more than retrieval

Manufacturers operate some of the most complex machinery on the planet – from CNC machines and industrial robots to gas turbines with over 20,000 components. Keeping these assets running smoothly is mission-critical, yet maintenance teams are often buried under vague alerts, scattered documentation and time-consuming root cause analysis. Much of […] The post Why predictive

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Unlocking agentic AI potential with MCP tools in SAS Retrieval Agent Manager

Learn how integrating the Model Context Protocol (MCP) into SAS Retrieval Agent Manager transforms retrieval-augmented generation from a passive information system into a governed, scalable, and action-oriented enterprise AI platform capable of executing real business workflows. The post Unlocking agentic AI potential with MCP tools in SAS Retrieval Agent Manager appeared first on SAS Blogs.

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The strategic imperative: Governance for retrieval-augmented generation

Generative AI (GenAI) has seemingly permanently shifted the trajectory of enterprise strategy, offering a way to transform massive amounts of unstructured data into actionable, contextual intelligence. However, as organizations move past pilot projects and scale this technology, they run headfirst into a widening gap between the potential of AI and […] The post The strategic

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