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Anthropic’s usage stats paint a detailed picture of AI success

ai, AI (Artificial Intelligence), anthropic, Artificial Intelligence, claude, operational deployment, Special Reports & Series, survey, World of Work

Anthropic’s Economic Index offers a look at how organisations and individuals are actually using large language models. The report contains the company’s analysis of a million consumer interactions on Claude.ai, plus a million enterprise API calls, all dated from November 2025. The report notes that its figures are based on observations, rather than, for example, […]

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Gates Foundation and OpenAI test AI in African healthcare

ai, AI (Artificial Intelligence), Artificial Intelligence, Government & Public Sector AI, Healthcare, Healthcare & Wellness AI, Human-AI Relationships, medical, OpenAI, World of Work

Primary healthcare systems across parts of Africa are under growing strain, caught between rising demand, chronic staff shortages, and shrinking international aid budgets. In that context, AI is being tested in healthcare less as a breakthrough technology and more as a way to keep basic services running. According to reporting by Reuters, the Gates Foundation

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The quiet work behind Citi’s 4,000-person internal AI rollout

ai, AI (Artificial Intelligence), AI Business Strategy, AI in Action, Artificial Intelligence, banking, data analysis, Features, Finance AI, infrastructure, Research, Workforce & HR AI, World of Work

For many large companies, artificial intelligence still lives in side projects. Small teams test tools, run pilots, and present results that struggle to spread beyond a few departments. Citi has taken a different path, where instead of keeping AI limited to specialists, the bank has spent the past two years pushing the technology into daily

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JPMorgan Chase treats AI spending as core infrastructure

ai, AI (Artificial Intelligence), AI Business Strategy, AI in Action, Artificial Intelligence, banking, Features, Finance, Finance AI, governance, Governance, Regulation & Policy, infrastructure, Infrastructure & Hardware, Inside AI, World of Work

Inside large banks, artificial intelligence has moved into a category once reserved for payment systems, data centres, and core risk controls. At JPMorgan Chase, AI is framed as infrastructure the bank believes it cannot afford to neglect. That position came through clearly in recent comments from CEO Jamie Dimon, who defended the bank’s rising technology

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McKinsey tests AI chatbot in early stages of graduate recruitment

ai, AI (Artificial Intelligence), AI Business Strategy, AI in Action, Artificial Intelligence, chatbot, Featured, Features, hr, Human-AI Relationships, Research, Trust, Bias & Fairness, workforce, Workforce & HR AI, World of Work

Hiring at large firms has long relied on interviews, tests, and human judgment. That process is starting to shift. McKinsey has begun using an AI chatbot as part of its graduate recruitment process, signalling a shift in how professional services organisations evaluate early-career candidates. The chatbot is being used during the initial stages of recruitment,

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Allister Frost, a former Microsoft leader and expert on business transformation.

Allister Frost: Tackling workforce anxiety for AI integration success

adoption, ai, AI (Artificial Intelligence), AI and Us, AI Business Strategy, Artificial Intelligence, Culture, enterprise, ethics, Features, governance, Governance, Regulation & Policy, Human-AI Relationships, Inside AI, integration, Interviews, Opinion, Society, Trust, Bias & Fairness, workforce, World of Work

Navigating workforce anxiety remains a primary challenge for leaders as AI integration defines modern enterprise success. For enterprise leaders, deploying AI is less a technical hurdle than a complex exercise in change management. The reality for many organisations is that, while algorithms offer efficiency, the human element dictates the speed of adoption. Data from the

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How Shopify is bringing agentic AI to enterprise commerce

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Shopify is enhancing core enterprise commerce workflows with agentic AI, automating operations while expanding sales channels. The adoption of generative AI in commerce has largely centred on customer support chatbots and basic content generation. Shopify’s Winter ‘26 Edition, titled Renaissance, pushes this technology toward agentic commerce where AI systems actively manage workflows, configure infrastructure, and

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The Meta-Manus review: What enterprise AI buyers need to know about cross-border compliance risk

ai, AI (Artificial Intelligence), AI Business Strategy, Artificial Intelligence, china, Deep Dives, governance, Governance, Regulation & Policy, regulation, Singapore, World of Work

Meta’s US$2 billion acquisition of AI agent startup Manus has become every enterprise CTO’s cross-border compliance risk lesson. China’s Ministry of Commerce announced on January 9 that it would assess whether the deal violated export controls, technology transfer rules, and overseas investment regulations, despite Manus relocating from Beijing to Singapore in 2025. The investigation exposes

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Datadog: How AI code reviews slash incident risk

ai, AI (Artificial Intelligence), AI Business Strategy, AI in Action, Artificial Intelligence, coding, datadog, development, engineering, Features, infosec, Inside AI, Security, tools, World of Work

Integrating AI into code review workflows allows engineering leaders to detect systemic risks that often evade human detection at scale. For engineering leaders managing distributed systems, the trade-off between deployment speed and operational stability often defines the success of their platform. Datadog, a company responsible for the observability of complex infrastructures worldwide, operates under intense

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L’Oréal brings AI into everyday digital advertising production

Advertising, ai, AI (Artificial Intelligence), AI Business Strategy, AI in Action, AI Market Trends, Artificial Intelligence, Creative Industries, enterprise, Features, Generative AI, Infrastructure & Hardware, Marketing AI, Research, Retail, World of Work

Producing digital advertising at global scale has become less about one standout campaign and more about volume, speed, and consistency. For consumer brands operating across dozens of markets, the challenge is not creativity alone, but how to keep content flowing without repeating expensive production cycles. That pressure is pushing some large companies to test where

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