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Debenhams is piloting agentic AI commerce via PayPal integration to reduce mobile friction and help solve a familiar problem for retailers. Mobile checkout abandonment remains a persistent revenue leak for digital retailers. Debenhams Group is attempting to close this gap by deploying an agentic AI interface within the PayPal app. The pilot makes Debenhams the […]
Debenhams pilots agentic AI commerce via PayPal integration Read More »
Retail decisions often depend on weekly performance reports, but compiling those reports can take hours of manual work. Urban Outfitters Inc. (URBN) is testing a new approach by using agentic AI systems to generate those reports automatically, changing routine analysis from staff to software. The retailer runs brands like Urban Outfitters, Anthropologie, and Free People,
URBN tests agentic AI to automate retail reporting Read More »
FedEx is using AI to change how package tracking and returns work for large enterprise shippers. For companies moving high volumes of goods, tracking no longer ends when a package leaves the warehouse. Customers expect real-time updates, flexible delivery options, and returns that do not turn into support tickets or delays. That pressure is pushing
FedEx tests how far AI can go in tracking and returns management Read More »
Seasonal volatility reveals critical signals about demand, pricing, inventory, and customer behavior. We explore how retailers can turn those seasonal insights into year-round retail intelligence that improves decision-making beyond peak periods. The post Building Year-Round Retail Intelligence from Seasonal Insights appeared first on Fusemachines.
Building Year-Round Retail Intelligence from Seasonal Insights Read More »
Big retailers are committing more heavily to agentic AI-led commerce, and accepting some loss of customer proximity and data control in the process. As reported by Retail Dive, the opening weeks of 2026 have seen Etsy, Target and Walmart push product ranges onto third-party AI platforms, forming new partnerships with Google’s Gemini and Microsoft’s Copilot,
NRF 2026 marked a turning point for retail. We breaks down the key signals from Retail’s Big Show and what they mean for retail leaders planning for 2026. The post Key Takeaways from NRF 2026: Retail’s Big Show appeared first on Fusemachines.
After years of experimentation with artificial intelligence, retailers are striving to embed consumer insight directly into everyday commercial decisions. First Insight, a US-based analytics company specialising in predictive consumer feedback, argues that the next phase of retail AI should be epitomised by dialogue, not dashboards. Following a three-month beta programme, First Insight has made its
Retailers bring conversational AI and analytics closer to the user Read More »
Shopify is enhancing core enterprise commerce workflows with agentic AI, automating operations while expanding sales channels. The adoption of generative AI in commerce has largely centred on customer support chatbots and basic content generation. Shopify’s Winter ‘26 Edition, titled Renaissance, pushes this technology toward agentic commerce where AI systems actively manage workflows, configure infrastructure, and
How Shopify is bringing agentic AI to enterprise commerce Read More »
Retailers are starting to confront a problem that sits behind much of the hype around AI shopping: as customers turn to chatbots and automated assistants to decide what to buy, retailers risk losing control over how their products are shown, sold, and bundled. That concern is pushing some large chains to build or support their
Retailers like Kroger and Lowe’s test AI agents without handing control to Google Read More »
NRF 2026 brings the global retail community to New York to focus on execution, technology, and leadership. Here is what to expect from this year’s sessions, Expo, and conversations shaping retail in 2026. The post What to Expect at NRF 2026: Retail’s Big Show appeared first on Fusemachines.
