Retail

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AI agents prefer Bitcoin shaping new finance architecture

agentic ai, agents, ai, AI (Artificial Intelligence), AI Business Strategy, Artificial Intelligence, Bitcoin, Blockchain, Crypto, digital assets, Finance, Finance AI, Fintech, Governance, Regulation & Policy, How It Works, Inside AI, payments, Retail, Retail & Logistics AI, World of Work

AI agents prefer Bitcoin for digital wealth storage, forcing finance chiefs to adapt their architecture for machine autonomy. When AI systems gain economic autonomy, their internal logic dictates how corporate capital flows. Non-partisan research by the Bitcoin Policy Institute evaluated how these frontier models would transact if operating as independent economic actors. The study tested […]

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Physical AI adoption boosts customer service ROI

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The adoption of physical AI drives ROI in frontline customer service by merging digital intelligence with human-like physical interaction. As businesses navigate shrinking labour pools, they are finding that simply automating routine workflows is no longer enough. A new partnership between KDDI and AVITA demonstrates how companies can address complex operational gaps through humanoid deployment.

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Exploring AI in the APAC retail sector

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AI in the APAC retail sector is transitioning from analytics and pilots into workflows and daily operations. Dense urban stores, high labour churn, and competitive quick-commerce ecosystems are driving the uptake. A Q4 2025 survey by GlobalData found that 45 percent of consumers in Asia and Australasia are very or quite likely to purchase a

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Debenhams pilots agentic AI commerce via PayPal integration

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Debenhams is piloting agentic AI commerce via PayPal integration to reduce mobile friction and help solve a familiar problem for retailers. Mobile checkout abandonment remains a persistent revenue leak for digital retailers. Debenhams Group is attempting to close this gap by deploying an agentic AI interface within the PayPal app. The pilot makes Debenhams the

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URBN tests agentic AI to automate retail reporting

agentic ai, ai, AI (Artificial Intelligence), AI Business Strategy, Artificial Intelligence, automation, Retail, Retail & Logistics AI

Retail decisions often depend on weekly performance reports, but compiling those reports can take hours of manual work. Urban Outfitters Inc. (URBN) is testing a new approach by using agentic AI systems to generate those reports automatically, changing routine analysis from staff to software. The retailer runs brands like Urban Outfitters, Anthropologie, and Free People,

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FedEx tests how far AI can go in tracking and returns management

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FedEx is using AI to change how package tracking and returns work for large enterprise shippers. For companies moving high volumes of goods, tracking no longer ends when a package leaves the warehouse. Customers expect real-time updates, flexible delivery options, and returns that do not turn into support tickets or delays. That pressure is pushing

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Building Year-Round Retail Intelligence from Seasonal Insights

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Seasonal volatility reveals critical signals about demand, pricing, inventory, and customer behavior. We explore how retailers can turn those seasonal insights into year-round retail intelligence that improves decision-making beyond peak periods. The post Building Year-Round Retail Intelligence from Seasonal Insights appeared first on Fusemachines.

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Retailers examine options for on-AI retail

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Big retailers are committing more heavily to agentic AI-led commerce, and accepting some loss of customer proximity and data control in the process. As reported by Retail Dive, the opening weeks of 2026 have seen Etsy, Target and Walmart push product ranges onto third-party AI platforms, forming new partnerships with Google’s Gemini and Microsoft’s Copilot,

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Retailers bring conversational AI and analytics closer to the user

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After years of experimentation with artificial intelligence, retailers are striving to embed consumer insight directly into everyday commercial decisions. First Insight, a US-based analytics company specialising in predictive consumer feedback, argues that the next phase of retail AI should be epitomised by dialogue, not dashboards. Following a three-month beta programme, First Insight has made its

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