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AI Expo 2026 Day 1: Governance and data readiness enable the agentic enterprise

While the prospect of AI acting as a digital co-worker dominated the day one agenda at the co-located AI & Big Data Expo and Intelligent Automation Conference, the technical sessions focused on the infrastructure to make it work. A primary topic on the exhibition floor was the progression from passive automation to “agentic” systems. These […]

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Apptio: Why scaling intelligent automation requires financial rigour

Greg Holmes, Field CTO for EMEA at Apptio, an IBM company, argues that successfully scaling intelligent automation requires financial rigour. The “build it and they will come” model of technology adoption often leaves a hole in the budget when applied to automation. Executives frequently find that successful pilot programmes do not translate into sustainable enterprise-wide

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FedEx tests how far AI can go in tracking and returns management

FedEx is using AI to change how package tracking and returns work for large enterprise shippers. For companies moving high volumes of goods, tracking no longer ends when a package leaves the warehouse. Customers expect real-time updates, flexible delivery options, and returns that do not turn into support tickets or delays. That pressure is pushing

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Databricks: Enterprise AI adoption shifts to agentic systems

According to Databricks, enterprise AI adoption is shifting to agentic systems as organisations embrace intelligent workflows. Generative AI’s first wave promised business transformation but often delivered little more than isolated chatbots and stalled pilot programmes. Technology leaders found themselves managing high expectations with limited operational utility. However, new telemetry from Databricks suggests the market has

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How Formula E uses Google Cloud AI to meet net zero targets

Formula E is using Google Cloud AI to meet its net zero targets by driving efficiency across its global logistics and commercial operations. As part of an expanded multi-year agreement, the electric racing series will integrate Gemini models into its ecosystem to support performance analysis, back-office workflows, and event logistics. The collaboration demonstrates how sports

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Controlling AI agent sprawl: The CIO’s guide to governance

Corporate networks are filling up with AI agents, creating a governance blind spot for leaders managing multi-cloud infrastructures. As distinct business units race to adopt generative technologies, CIOs especially find their ecosystems populated by fragmented and unmonitored assets. This mirrors the shadow IT challenges of the cloud era, but involves autonomous actors capable of executing

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Headshot of Bill Conner, former adviser to Interpol and GCHQ, and current CEO of Jitterbit.

Balancing AI cost efficiency with data sovereignty

AI cost efficiency and data sovereignty are at odds, forcing a rethink of enterprise risk frameworks for global organisations. For over a year, the generative AI narrative focused on a race for capability, often measuring success by parameter counts and flawed benchmark scores. Boardroom conversations, however, are undergoing a necessary correction. While the allure of

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Scaling AI value beyond pilot phase purgatory

Scaling AI value from isolated pilots to enterprise-wide adoption remains a primary hurdle for many organisations. While experimentation with generative models has become ubiquitous, industrialising these tools (i.e. wrapping them in necessary governance, security, and integration layers) often stalls. Addressing the gap between investment and operational return, IBM has introduced a new service model designed

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Meeting the new ETSI standard for AI security

The ETSI EN 304 223 standard introduces baseline security requirements for AI that enterprises must integrate into governance frameworks. As organisations embed machine learning into their core operations, this European Standard (EN) establishes concrete provisions for securing AI models and systems. It stands as the first globally applicable European Standard for AI cybersecurity, having secured

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Allister Frost, a former Microsoft leader and expert on business transformation.

Allister Frost: Tackling workforce anxiety for AI integration success

Navigating workforce anxiety remains a primary challenge for leaders as AI integration defines modern enterprise success. For enterprise leaders, deploying AI is less a technical hurdle than a complex exercise in change management. The reality for many organisations is that, while algorithms offer efficiency, the human element dictates the speed of adoption. Data from the

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