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Google Cloud generative AI automates council planning operations

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Government ministries are deploying Google Cloud generative AI across municipal agencies to automate council planning operations. Public sector administration handles vast volumes of unstructured data that delay infrastructure development. The UK central government established a target to construct 1.5 million new homes by 2029. Local planning authorities encounter administrative backlogs caused by dense paperwork, delaying […]

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Insurers pivot AI strategy toward core risk underwriting

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AI investments by insurers are now expected to generate tangible business value beyond mere efficiency. According to findings in the 2026 Evident AI Index, insurers are now embedding AI technologies into workflows that directly influence underwriting discipline and capital allocation. Christian Preece, Insurance Director at Evident, says: “For years, insurers have competed on AI ambition,

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HarmonyOS 7 steps into the AI gap Apple left open in China

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Four days after Apple confirmed that Siri AI would not launch in China, Huawei took the stage in Dongguan and declared HarmonyOS 7 the beginning of the agent era. The gap Apple could not fill, Huawei has moved into with an architecture built specifically for it. What HarmonyOS 7 actually changes The headline change is

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Accenture: Consumers show growing trust in AI shopping agents

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Consumers are showing a willingness to let AI agents take on more shopping-related tasks, according to new research from Accenture. The company’s 2026 Consumer Pulse Research, based on a survey of 25,590 consumers across 16 countries, found that 74% of respondents would trust a personal AI agent more than their best friend to make a

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Coinbase for Agents: Automating portfolio trading with AI

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Coinbase for Agents connects AI to financial execution channels to automate trading and payments directly from user portfolios. Large language models process vast quantities of data but lack direct integration with active financial portfolios. Individuals frequently employ these models to evaluate market developments or research investment opportunities. These software tools possess the capacity for complex

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Visa ChatGPT integration enables AI agent retail purchasing

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Visa has linked its payment infrastructure to ChatGPT, enabling AI agents to recommend retail products and execute financial transactions. The deployment removes human intervention from the final stages of the retail funnel. Autonomous agents will now process user prompts, evaluate merchant catalogues, and complete the checkout process using Visa’s payment rails at any supporting merchant.

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Xebia: On building the data foundation for AI agents – and then accelerating

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If your remit is to help your organisation add AI agents to accelerate its processes, you have to start at the foundation – and that means making your data available for AI consumption. Agentic AI scales on data strength, as Niels Zeilemaker, global CTO at Xebia, explains. “If you don’t think about that, you can

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McDonald’s tests Google-backed AI drive-thru ordering system

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McDonald’s is testing a new AI system that can take drive-thru orders and support restaurant operations. The system, called ArchIQ and nicknamed “Archy,” was introduced during the company’s Worldwide convention, according to Restaurant Business. It is being tested at five McDonald’s locations in the United States, though the company has not named the restaurants involved.

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Aviva deploys AI to stop £230M in sophisticated insurance fraud

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Aviva has uncovered a record £230 million in insurance fraud claims and is using AI tools to counter the growing problem. The battleground has changed, and the culprits are also coming armed with a new generation of tools. We’re now in an environment where AI is being used not just to defend against fraud, but

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How C3 AI agents will automate predictive maintenance for Shell

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Shell will use agents from C3 AI to shift from basic anomaly detection towards fully-automated predictive maintenance. The global energy giant is building on their current use of the C3 AI Reliability Suite, which already keeps tabs on more than 30,000 crucial pieces of equipment across upstream and downstream operations. Shell now intends to lean

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