Service Industry AI

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50,000 Copilot licences for Indian service companies

AI Business Strategy, Artificial Intelligence, cognizant, consultancy, Deep Dives, infosys, Service Industry AI, service providers, tata, wipro

Cognizant, Tata Consultancy Services, Infosys, and Wipro have announced plans to deploy more than 200,000 Microsoft Copilot licenses in their enterprises – over 50,000 per company – in what Microsoft is calling a new benchmark for enterprise-scale adoption of generative AI. The companies involved are framing the move as the implementation of a default tool […]

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Ensuring effective AI in insurance operations

AI Business Strategy, Artificial Intelligence, checks and balances, document summarisation, Finance AI, Generative AI, human oversight, Insurance, insurtech, Service Industry AI, World of Work

Artificial intelligence has been part of the insurance sector for years – the Finance function in many businesses is often the first to automate. But what’s remarkable in the instance of AI is how directly the technology is woven into day-to-day operational work. Not sitting in the background as a niche modelling capability, AI is

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