Opinion

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AI benchmarks are broken. Here’s what we need instead.

For decades, artificial intelligence has been evaluated through the question of whether machines outperform humans. From chess to advanced math, from coding to essay writing, the performance of AI models and applications is tested against that of individual humans completing tasks.  This framing is seductive: An AI vs. human comparison on isolated problems with clear […]

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Secure governance accelerates financial AI revenue growth

Financial institutions are learning to deploy compliant AI solutions for greater revenue growth and market advantage. For the better part of ten years, financial institutions viewed AI primarily as a mechanism for pure efficiency gains. During that era, quantitative teams programmed systems designed to discover ledger discrepancies or eliminate milliseconds from automated trading execution times.

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Scaling intelligent automation without breaking live workflows

Scaling intelligent automation without disruption demands a focus on architectural elasticity, not just deploying more bots. At the Intelligent Automation Conference, industry leaders gathered to dissect why many automation initiatives stall after pilot phases. Speaking alongside representatives from NatWest Group, Air Liquide, and AXA XL, Promise Akwaowo, Process Automation Analyst at Royal Mail, grounded the

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How disconnected clouds improve AI data governance

Disconnected clouds aim to improve AI data governance as businesses rethink their infrastructure under tighter regulatory expectations. Ensuring operational continuity in isolated environments has become increasingly vital for businesses. Facilities lacking continuous internet access face unique constraints where external dependencies become unacceptable. Microsoft recently expanded its capabilities to allow regulated industries and public sectors to

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Deploying agentic finance AI for immediate business ROI

Agentic finance AI improves business efficiency and ROI only when deployed with strict governance and clear return on investment targets. A recent FT Longitude survey of 200 finance leaders across the US, UK, France, and Germany showed 61 percent have deployed AI agents merely as experiments. Meanwhile, one in four executives admit they do not

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Exploring AI in the APAC retail sector

AI in the APAC retail sector is transitioning from analytics and pilots into workflows and daily operations. Dense urban stores, high labour churn, and competitive quick-commerce ecosystems are driving the uptake. A Q4 2025 survey by GlobalData found that 45 percent of consumers in Asia and Australasia are very or quite likely to purchase a

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How AI upgrades enterprise treasury management

The adoption of AI for enterprise treasury management enables businesses to abandon manual spreadsheets for automated data pipelines. Corporate finance departments face pressure from market volatility, regulatory demands, and digital finance requirements. Ashish Kumar, head of Infosys Oracle Sales for North America, and CM Grover, CEO of IBS FinTech, recently discussed the realities of corporate

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How financial institutions are embedding AI decision-making

For leaders in the financial sector, the experimental phase of generative AI has concluded and the focus for 2026 is operational integration. While early adoption centred on content generation and efficiency in isolated workflows, the current requirement is to industrialise these capabilities. The objective is to create systems where AI agents do not merely assist

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Alibaba Qwen is challenging proprietary AI model economics

The release of Alibaba’s latest Qwen model challenges proprietary AI model economics with comparable performance on commodity hardware. While US-based labs have historically held the performance advantage, open-source alternatives like the Qwen 3.5 series are closing the gap with frontier models. This offers enterprises a potential reduction in inference costs and increased flexibility in deployment

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Agentic AI drives finance ROI in accounts payable automation

Finance leaders are driving ROI using agentic AI for accounts payable automation, turning manual tasks into autonomous workflows. While general AI projects saw return on investment rise to 67 percent last year, autonomous agents delivered an average ROI of 80 percent by handling complex processes without human intervention. This performance gap demands a change in

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