Human-AI Relationships

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China’s hyperscalers bet billions on agentic AI as commerce becomes the new battleground

The artificial intelligence industry’s pivot toward agentic AI—systems capable of autonomously executing multi-step tasks—has dominated technology discussions in recent months. But while Western firms focus on foundational models and cross-platform interoperability, China’s technology giants are racing to dominate through commerce integration, a strategic divergence that could reshape how enterprises deploy autonomous systems globally. Alibaba, Tencent […]

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Franny Hsiao, Salesforce: Scaling enterprise AI

Scaling enterprise AI requires overcoming architectural oversights that often stall pilots before production, a challenge that goes far beyond model selection. While generative AI prototypes are easy to spin up, turning them into reliable business assets involves solving the difficult problems of data engineering and governance. Ahead of AI & Big Data Global 2026 in

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Masumi Network: How AI-blockchain fusion adds trust to burgeoning agent economy

2026 will see forward-thinking organisations building out their squads of AI agents across roles and functions. But amid the rush, there is another aspect to consider. One of IDC’s enterprise technology predictions for the coming five years, published in October, was fascinating. “By 2030, up to 20% of [global 1000] organisations will have faced lawsuits,

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Gallup Workforce shows details of AI adoption in US workplaces

Artificial intelligence has moved into the US workplace, but its adoption remains uneven, fragmented, and tied to role, industry, and organisation. Findings from a Gallup Workforce survey covering the period to the end of December 2025 show how employees use AI, who benefits most from it, and where areas of uncertainty remain. The findings draw

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Gates Foundation and OpenAI test AI in African healthcare

Primary healthcare systems across parts of Africa are under growing strain, caught between rising demand, chronic staff shortages, and shrinking international aid budgets. In that context, AI is being tested in healthcare less as a breakthrough technology and more as a way to keep basic services running. According to reporting by Reuters, the Gates Foundation

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McKinsey tests AI chatbot in early stages of graduate recruitment

Hiring at large firms has long relied on interviews, tests, and human judgment. That process is starting to shift. McKinsey has begun using an AI chatbot as part of its graduate recruitment process, signalling a shift in how professional services organisations evaluate early-career candidates. The chatbot is being used during the initial stages of recruitment,

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Research shows UK young adults would use AI for financial guidance

Research from Cleo AI indicates that young adults are turning to artificial intelligence for financial advice to help them manage their money and develop more sustainable financial habits. The study surveyed 5,000 UK adults aged 28 to 40 and found that the majority are saving significantly less than they would like. In this context, interest

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Allister Frost, a former Microsoft leader and expert on business transformation.

Allister Frost: Tackling workforce anxiety for AI integration success

Navigating workforce anxiety remains a primary challenge for leaders as AI integration defines modern enterprise success. For enterprise leaders, deploying AI is less a technical hurdle than a complex exercise in change management. The reality for many organisations is that, while algorithms offer efficiency, the human element dictates the speed of adoption. Data from the

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Inside the playbook of companies winning with AI

Many companies are still working out how to use AI in a steady and practical way, but a small group is already pulling ahead. New research from NTT DATA outlines a playbook that shows how these “AI leaders” set themselves apart through strong plans, firm decisions, and a disciplined approach to building and using AI

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OpenAI targets AI skills gap with new certification standards

Adoption of generative AI has outpaced workforce capability, prompting OpenAI to target the skills gap with new certification standards. While it’s safe to say OpenAI’s tools have reached mass adoption, organisations struggle to convert this usage into reliable output. To address this, OpenAI has announced ‘AI Foundations,’ a structured initiative designed to standardise how employees

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