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Artificial intelligence is moving closer to the point where it can act, not advise. A new pilot by DBS Bank shows how that change may soon affect everyday payments, as financial institutions begin testing systems that allow AI agents to complete purchases on behalf of customers. DBS is working with Visa to trial Visa Intelligent […]
DBS pilots system that lets AI agents make payments for customers Read More »
For leaders in the financial sector, the experimental phase of generative AI has concluded and the focus for 2026 is operational integration. While early adoption centred on content generation and efficiency in isolated workflows, the current requirement is to industrialise these capabilities. The objective is to create systems where AI agents do not merely assist
How financial institutions are embedding AI decision-making Read More »
Finance leaders are driving ROI using agentic AI for accounts payable automation, turning manual tasks into autonomous workflows. While general AI projects saw return on investment rise to 67 percent last year, autonomous agents delivered an average ROI of 80 percent by handling complex processes without human intervention. This performance gap demands a change in
Agentic AI drives finance ROI in accounts payable automation Read More »
Barclays recorded a 12 % jump in annual profit for 2025, reporting £9.1 billion in earnings before tax, up from £8.1 billion a year earlier. The bank also raised its performance targets out through 2028, aiming for a return on tangible equity (RoTE) of more than 14 %, up from a previous goal of above
Barclays bets on AI to cut costs and boost returns Read More »
Agentic AI offers insurance leaders a path to scalable efficiency as the sector confronts a tough digital transformation. Insurers hold deep data reserves and employ a workforce skilled in analytic decision-making. Despite these advantages, the industry has largely failed to advance beyond pilot programmes. Research suggests only seven percent of insurers have scaled these initiatives
How insurance leaders use agentic AI to cut operational costs Read More »
Goldman Sachs is pushing deeper into real use of artificial intelligence inside its operations, moving to systems that can carry out complex tasks on their own. The Wall Street bank is working with AI startup Anthropic to create autonomous AI agents powered by Anthropic’s Claude model that can handle work that used to require large
Goldman Sachs tests autonomous AI agents for process-heavy work Read More »
Klarna aims to address the lack of interoperability between conversational AI agents and backend payment systems by backing Google’s Universal Commerce Protocol (UCP), an open standard designed to unify how AI agents discover products and execute transactions. The partnership, which also sees Klarna supporting Google’s Agent Payments Protocol (AP2), places the Swedish fintech firm among
Klarna backs Google UCP to power AI agent payments Read More »
HMRC has selected SAP to overhaul its core revenue systems and place AI at the centre of the UK’s tax administration strategy. The contract represents a broader shift in how public sector bodies approach automation. Rather than layering AI tools over legacy infrastructure, HMRC is replacing the underlying architecture to support machine learning and automated
How SAP is modernising HMRC’s tax infrastructure with AI Read More »
For banks trying to put AI into real use, the hardest questions often come before any model is trained. Can the data be used at all? Where is it allowed to be stored? Who is responsible once the system goes live? At Standard Chartered, these privacy-driven questions now shape how AI systems are built, and
Inside Standard Chartered’s approach to running AI under privacy rules Read More »
Inside large banks, artificial intelligence has moved into a category once reserved for payment systems, data centres, and core risk controls. At JPMorgan Chase, AI is framed as infrastructure the bank believes it cannot afford to neglect. That position came through clearly in recent comments from CEO Jamie Dimon, who defended the bank’s rising technology
JPMorgan Chase treats AI spending as core infrastructure Read More »
