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NatWest Group has expanded the use of artificial intelligence in several areas of its operations, citing customer service, document management in its wealth management division, and software development. According to a blog post by its chief information officer, Scott Marcar, 2025 was the first year in which these systems were deployed at scale. The aim
Banking AI in multiple business functions at NatWest Read More »
Barclays recorded a 12 % jump in annual profit for 2025, reporting £9.1 billion in earnings before tax, up from £8.1 billion a year earlier. The bank also raised its performance targets out through 2028, aiming for a return on tangible equity (RoTE) of more than 14 %, up from a previous goal of above
Barclays bets on AI to cut costs and boost returns Read More »
Goldman Sachs is pushing deeper into real use of artificial intelligence inside its operations, moving to systems that can carry out complex tasks on their own. The Wall Street bank is working with AI startup Anthropic to create autonomous AI agents powered by Anthropic’s Claude model that can handle work that used to require large
Goldman Sachs tests autonomous AI agents for process-heavy work Read More »
Charlie Nunn says banks will be hiring staff with different skill sets as customer experience will ‘radically change’Business live – latest updatesThe boss of Lloyds Banking Group has warned that bankers will need to “reskill themselves” to survive the oncoming AI boom that stands to transform the financial services sector.Charlie Nunn told reporters on Thursday
Lloyds boss warns bankers must ‘reskill themselves’ to survive AI boom Read More »
For banks trying to put AI into real use, the hardest questions often come before any model is trained. Can the data be used at all? Where is it allowed to be stored? Who is responsible once the system goes live? At Standard Chartered, these privacy-driven questions now shape how AI systems are built, and
Inside Standard Chartered’s approach to running AI under privacy rules Read More »
For many large companies, artificial intelligence still lives in side projects. Small teams test tools, run pilots, and present results that struggle to spread beyond a few departments. Citi has taken a different path, where instead of keeping AI limited to specialists, the bank has spent the past two years pushing the technology into daily
The quiet work behind Citi’s 4,000-person internal AI rollout Read More »
Inside large banks, artificial intelligence has moved into a category once reserved for payment systems, data centres, and core risk controls. At JPMorgan Chase, AI is framed as infrastructure the bank believes it cannot afford to neglect. That position came through clearly in recent comments from CEO Jamie Dimon, who defended the bank’s rising technology
JPMorgan Chase treats AI spending as core infrastructure Read More »
A new technology from digital banking platform Plumery AI aims to address a dilemma for financial institutions: how to move beyond proofs of concept and embed artificial intelligence into everyday banking operations without compromising governance, security, or regulatory compliance. Plumery’s “AI Fabric” has been positioned by the company as a standardised framework for connecting generative
Banks operationalise as Plumery AI launches standardised integration Read More »
Analysts and investors voice caution about tech valuations and Trump’s influence on the US central bankInvestors expect global stock markets to keep rising in 2026, despite fears that the AI bubble could burst, and anxiety about chaos engulfing the US central bank.Wall Street strategists broadly expect the S&P 500 share index of US-listed companies to
From the AI bubble to Fed fears: the global economic outlook for 2026 Read More »
Fraudsters use phishing to steal card details, which fund a spending spree using Apple Pay or Google PayYou get a call from your bank and the informed voice asks to you to confirm the personal details they have on file, which you do. You are then asked whether you bought something at an electrical retailer
Digital wallet fraud: how your bank card can be stolen without it leaving your wallet Read More »
