banking

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Lloyds boss warns bankers must ‘reskill themselves’ to survive AI boom

Charlie Nunn says banks will be hiring staff with different skill sets as customer experience will ‘radically change’Business live – latest updatesThe boss of Lloyds Banking Group has warned that bankers will need to “reskill themselves” to survive the oncoming AI boom that stands to transform the financial services sector.Charlie Nunn told reporters on Thursday […]

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Inside Standard Chartered’s approach to running AI under privacy rules

For banks trying to put AI into real use, the hardest questions often come before any model is trained. Can the data be used at all? Where is it allowed to be stored? Who is responsible once the system goes live? At Standard Chartered, these privacy-driven questions now shape how AI systems are built, and

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The quiet work behind Citi’s 4,000-person internal AI rollout

For many large companies, artificial intelligence still lives in side projects. Small teams test tools, run pilots, and present results that struggle to spread beyond a few departments. Citi has taken a different path, where instead of keeping AI limited to specialists, the bank has spent the past two years pushing the technology into daily

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JPMorgan Chase treats AI spending as core infrastructure

Inside large banks, artificial intelligence has moved into a category once reserved for payment systems, data centres, and core risk controls. At JPMorgan Chase, AI is framed as infrastructure the bank believes it cannot afford to neglect. That position came through clearly in recent comments from CEO Jamie Dimon, who defended the bank’s rising technology

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Banks operationalise as Plumery AI launches standardised integration

A new technology from digital banking platform Plumery AI aims to address a dilemma for financial institutions: how to move beyond proofs of concept and embed artificial intelligence into everyday banking operations without compromising governance, security, or regulatory compliance. Plumery’s “AI Fabric” has been positioned by the company as a standardised framework for connecting generative

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From the AI bubble to Fed fears: the global economic outlook for 2026

Analysts and investors voice caution about tech valuations and Trump’s influence on the US central bankInvestors expect global stock markets to keep rising in 2026, despite fears that the AI bubble could burst, and anxiety about chaos engulfing the US central bank.Wall Street strategists broadly expect the S&P 500 share index of US-listed companies to

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Digital wallet fraud: how your bank card can be stolen without it leaving your wallet

Fraudsters use phishing to steal card details, which fund a spending spree using Apple Pay or Google PayYou get a call from your bank and the informed voice asks to you to confirm the personal details they have on file, which you do. You are then asked whether you bought something at an electrical retailer

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AI in Human Resources: the real operational impact

Human Resources is an area in many organisations where AI can have significant operational impact. The technology is now being embedded into day-to-day operations, in activities like answering employees’ questions and supporting training. The clearest impact appears where organisations can measure the tech’s outcomes, typically in time saved and the numbers of queries successfully resolved.

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Wall Street’s AI gains are here — banks plan for fewer people

By December 2025, AI adoption on Wall Street had moved past experiments inside large US banks and into everyday operations. Speaking at a Goldman Sachs financial-services conference in New York on 9 December, bank executives described AI—particularly generative AI—as an operational upgrade already lifting productivity across engineering, operations, and customer service. The same discussion also

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BNP Paribas introduces AI tool for investment banking

BNP Paribas is testing how far AI can be pushed into the day-to-day mechanics of investment banking. According to Financial News, the bank has rolled out an internal tool called IB Portal, designed to help bankers assemble client pitches more quickly and with less repetition. Pitch preparation sits at the centre of investment banking work.

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