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Much of the current focus on AI safety has centred on models – how they are trained and monitored. But as systems become more autonomous, attention is changing toward the data those systems depend on. If the data feeding an AI system is fragmented, outdated, or lacks oversight, the system’s behaviour can become more unpredictable. […]
Artificial intelligence is moving beyond software and further into the physical side of business. Companies in food production and logistics are starting to use data systems to support day-to-day decisions, not long-term planning. That change is visible in The Hershey Company’s latest strategy update. At its Investor Day, the company said it plans to use
Hershey applies AI across its supply chain operations Read More »
Heavy industry relies on people to inspect hazardous, dirty facilities. It’s expensive, and putting humans in these zones carries obvious safety risks. Swiss robot maker ANYbotics and software company SAP are trying to change that. ANYbotics’ four-legged autonomous robots will be connected straight into SAP’s backend enterprise resource planning software. Instead of treating a robot
SAP and ANYbotics drive industrial adoption of physical AI Read More »
RPA (robotic process automation) is a practical and proven way to reduce manual work in business processes without AI systems. By using software bots to follow fixed rules, companies can automate repetitive tasks like data entry and invoice processing, and to a certain extent, report generation. Adoption grew quickly in many sectors, especially in finance,
RPA matters, but AI changes how automation works Read More »
Finance leaders are automating their complex workflows by actively adopting powerful new multimodal AI frameworks. Extracting text from unstructured documents presents a frequent headache for developers. Historically, standard optical character recognition systems failed to accurately digitise complex layouts, frequently converting multi-column files, pictures, and layered datasets into an unreadable mess of plain text. The varied
Automating complex finance workflows with multimodal AI Read More »
While everyone around me was busy exploring the latest AI tools, I decided to take a slightly different path — exploring AI for load testing. I tried popular tools like K6, TestSprite, and JMeter, learning how they simulate traffic and monitor app performance. But soon I realized: why settle for existing tools when I could
IntelliLoad: Building a Smarter AI-Assisted Load Testing Tool Read More »
Executive Summary. Jeff Fettes argues that the real challenge in customer experience AI is not building smarter models but defining clear operational boundaries for what AI agents are allowed to do. Customer experience operations are emerging as a proving ground for enterprise AI. Yet many initiatives stall when pilot projects meet the complexity of real-world
Jeff Fettes — Why Most CX AI Pilots Fail at Scale Read More »
A new ABB and NVIDIA partnership shows physical AI simulation is driving real ROI in factory automation and solving production hurdles. Manufacturers have often found it difficult to make intelligent robotics work reliably outside testing environments. The core issue is the gap between digital training models and actual factory floors, where lighting, material physics, and
ABB: Physical AI simulation boosts ROI for factory automation Read More »
In finance, achieving operational automation by integrating agentic AI requires a data-centric foundation to drive real value. Financial infrastructure provider SEI has engaged IBM to modernise its internal operations via AI and automation. The joint initiative focuses on process redesign and targeted system updates to deliver consistent client experiences, building a modern and data-enabled foundation
Agentic AI in finance speeds up operational automation Read More »
Banks have spent years buying analytics tools and automation software. Now some are taking a different step: building internal spaces where AI can be tested directly on real banking problems. One example emerged in India this month. City Union Bank recently entered a four-party agreement to create a Centre of Excellence for Artificial Intelligence in
City Union Bank launches AI centre to support banking operations Read More »
