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OpenAI’s enterprise push: The hidden story behind AI’s sales arms race

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As OpenAI races toward its ambitious US$100 billion revenue target by 2027, the ChatGPT maker is reportedly building an army of AI consultants to bridge the gap between cutting-edge technology and enterprise boardrooms—a move that signals a fundamental shift in how AI companies are approaching the notoriously difficult challenge of enterprise adoption. According to industry […]

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FedEx tests how far AI can go in tracking and returns management

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FedEx is using AI to change how package tracking and returns work for large enterprise shippers. For companies moving high volumes of goods, tracking no longer ends when a package leaves the warehouse. Customers expect real-time updates, flexible delivery options, and returns that do not turn into support tickets or delays. That pressure is pushing

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Klarna backs Google UCP to power AI agent payments

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Klarna aims to address the lack of interoperability between conversational AI agents and backend payment systems by backing Google’s Universal Commerce Protocol (UCP), an open standard designed to unify how AI agents discover products and execute transactions. The partnership, which also sees Klarna supporting Google’s Agent Payments Protocol (AP2), places the Swedish fintech firm among

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How SAP is modernising HMRC’s tax infrastructure with AI

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HMRC has selected SAP to overhaul its core revenue systems and place AI at the centre of the UK’s tax administration strategy. The contract represents a broader shift in how public sector bodies approach automation. Rather than layering AI tools over legacy infrastructure, HMRC is replacing the underlying architecture to support machine learning and automated

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PepsiCo is using AI to rethink how factories are designed and updated

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For many large companies, the most useful form of AI right now has little to do with writing emails or answering questions. At PepsiCo, AI is being tested in places where mistakes are costly and changes are hard to undo — factory layouts, production lines, and physical operations. That shift is visible in how PepsiCo

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China’s hyperscalers bet billions on agentic AI as commerce becomes the new battleground

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The artificial intelligence industry’s pivot toward agentic AI—systems capable of autonomously executing multi-step tasks—has dominated technology discussions in recent months. But while Western firms focus on foundational models and cross-platform interoperability, China’s technology giants are racing to dominate through commerce integration, a strategic divergence that could reshape how enterprises deploy autonomous systems globally. Alibaba, Tencent

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Anthropic selected to build government AI assistant pilot

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Anthropic has been selected to build government AI assistant capabilities to modernise how citizens interact with complex state services. For both public and private sector technology leaders, the integration of LLMs into customer-facing platforms often stalls at the proof-of-concept stage. The UK’s Department for Science, Innovation, and Technology (DSIT) aims to bypass this common hurdle

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Lowering the barriers databases place in the way of strategy, with RavenDB

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If database technologies offered performance, flexibility and security, most professionals would be happy to get two of the three, and they might have to expect to accept some compromises, too. Systems optimised for speed demand manual tuning, while flexible platforms can impose costs when early designs become constraints. Security is, sadly, sometimes, a bolt-on, with

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How Formula E uses Google Cloud AI to meet net zero targets

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Formula E is using Google Cloud AI to meet its net zero targets by driving efficiency across its global logistics and commercial operations. As part of an expanded multi-year agreement, the electric racing series will integrate Gemini models into its ecosystem to support performance analysis, back-office workflows, and event logistics. The collaboration demonstrates how sports

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The quiet work behind Citi’s 4,000-person internal AI rollout

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For many large companies, artificial intelligence still lives in side projects. Small teams test tools, run pilots, and present results that struggle to spread beyond a few departments. Citi has taken a different path, where instead of keeping AI limited to specialists, the bank has spent the past two years pushing the technology into daily

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