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Among the big players in technology, Cisco is one of the sector’s leaders that’s advancing operational deployments of AI internally to its own operations, and the tools it sells to its customers around the world. As a large company, its activities encompass many areas of the typical IT stack, including infrastructure, services, security, and the […]
Greg Holmes, Field CTO for EMEA at Apptio, an IBM company, argues that successfully scaling intelligent automation requires financial rigour. The “build it and they will come” model of technology adoption often leaves a hole in the budget when applied to automation. Executives frequently find that successful pilot programmes do not translate into sustainable enterprise-wide
Apptio: Why scaling intelligent automation requires financial rigour Read More »
FedEx is using AI to change how package tracking and returns work for large enterprise shippers. For companies moving high volumes of goods, tracking no longer ends when a package leaves the warehouse. Customers expect real-time updates, flexible delivery options, and returns that do not turn into support tickets or delays. That pressure is pushing
FedEx tests how far AI can go in tracking and returns management Read More »
Klarna aims to address the lack of interoperability between conversational AI agents and backend payment systems by backing Google’s Universal Commerce Protocol (UCP), an open standard designed to unify how AI agents discover products and execute transactions. The partnership, which also sees Klarna supporting Google’s Agent Payments Protocol (AP2), places the Swedish fintech firm among
Klarna backs Google UCP to power AI agent payments Read More »
HMRC has selected SAP to overhaul its core revenue systems and place AI at the centre of the UK’s tax administration strategy. The contract represents a broader shift in how public sector bodies approach automation. Rather than layering AI tools over legacy infrastructure, HMRC is replacing the underlying architecture to support machine learning and automated
How SAP is modernising HMRC’s tax infrastructure with AI Read More »
Mid-January saw insurance company, Travelers, announce a new deal that empowers 10,000 engineers and data scientists with AI assistants. However, less than two weeks on, Travelers’ leadership explained that the company’s true competitive advantage lies in expertise, not AIs alone, believing this is what will drive longer-term profit growth. According to Travelers’ chief executive officer
AI use surges at Travelers as call centre roles reduce Read More »
For many large companies, the most useful form of AI right now has little to do with writing emails or answering questions. At PepsiCo, AI is being tested in places where mistakes are costly and changes are hard to undo — factory layouts, production lines, and physical operations. That shift is visible in how PepsiCo
PepsiCo is using AI to rethink how factories are designed and updated Read More »
A new report from Deloitte has warned that businesses are deploying AI agents faster than their safety protocols and safeguards can keep up. Therefore, serious concerns around security, data privacy, and accountability are spreading. According to the survey, agentic systems are moving from pilot to production so quickly that traditional risk controls, which were designed
Deloitte sounds alarm as AI agent deployment outruns safety frameworks Read More »
Scaling enterprise AI requires overcoming architectural oversights that often stall pilots before production, a challenge that goes far beyond model selection. While generative AI prototypes are easy to spin up, turning them into reliable business assets involves solving the difficult problems of data engineering and governance. Ahead of AI & Big Data Global 2026 in
For banks trying to put AI into real use, the hardest questions often come before any model is trained. Can the data be used at all? Where is it allowed to be stored? Who is responsible once the system goes live? At Standard Chartered, these privacy-driven questions now shape how AI systems are built, and
Inside Standard Chartered’s approach to running AI under privacy rules Read More »
