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Corporate America may be using AI to cut jobs, but small businesses are using it to keep them

Reports of wide-scale replacement of workers by AI are overblown. Small businesses use it to help workersI recently met the owner of a company that sells windows and doors. He told me he invested about $10,000 in an AI application that is used by his salespeople in his showroom. The application listens to the conversations […]

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The AI jobs apocalypse probably isn’t coming anytime soon

Artificial intelligence may not deliver on its promise of vast economic opportunity at a price that humanity is willing to payIn March, Anthropic, the cutting-edge artificial intelligence business that gave us the chatbot Claude, published an analysis on the impact of AI on employment, to help us assess the claim that intelligent robots were about

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‘Customers prefer AI chatbots to humans’ says British Gas boss as 1,300 call centre staff axed

Chris O’Shea defends Centrica’s plans as it reports rise in retail profits despite falling customer numbersThe owner of British Gas has claimed that most households would rather speak with an AI chatbot than deal with the company’s staff as it prepares to cut 1,300 jobs from its call centres.Centrica, the supplier’s FTSE 100 owner, plans

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EU fines Google €890m for competition breaches over search and apps

Firm told to treat third-party services that appear in its results in ‘fair and non-discriminatory manner’Google has been fined a total of €890m (£760m) by the EU for breaches of online competition laws by its search and app store services.The European Commission, the EU’s executive arm, said Google had broken the Digital Markets Act by

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Tesla’s profits slide despite growing revenue as it pivots to robotics and AI

Shares in Elon Musk company fall more 3% in after-hours trading, as earnings per share miss Wall Street expectationsTesla reported its second-quarter earnings on Wednesday, disclosing far lower profits than expected. The company’s already beleaguered stock, which had fallen about 14% this year to date, dipped further following the earnings report.Elon Musk’s automaker, once the

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Google reports 12th consecutive quarter of strong revenue gains

Better-than-expected results come despite delays in release of powerful AI model Gemini ProGoogle’s parent company, Alphabet, reported double-digit revenue growth for its second-quarter earnings on Wednesday. This is the tech giant’s 12th consecutive quarter of massive revenue gains.The better-than-expected results come as investors evaluate how Alphabet’s huge spending on AI has affected its bottom line

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