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I’ve been in QA for a few years now. I know how testing works. You write a test case. You define the expected result. You run it. It either passes or fails. Simple. So when our team started working on an AI-powered feature, I thought, okay, same process. Different kind of input, but same idea. […]
Learn how the SAS Agentic AI Accelerator and SAS Viya can be used to build a governed, multi-agent support-ticket solution that combines text analytics, RAG, LLMs, business rules, and human oversight to improve resolution speed, accuracy, and operational efficiency. The post Modernizing attendance ticketing in SAS Viya using SAS Agentic AI Accelerator appeared first on
Modernizing attendance ticketing in SAS Viya using SAS Agentic AI Accelerator Read More »
Why it matters: Most enterprise AI pilots never reach production. Here is why they stall and the data, governance and change moves that let the rare ones scale.
Quality Assurance has always been about understanding risk and validating systems before they reach production. After more than eight years in QA and now working in AI security, governance, and red teaming, I often compare traditional testing practices with the challenges introduced by AI systems. While the risks have evolved from software defects to hallucinations,
Lessons from IMDA’s LLM Testing Starter Kit: An AI Assurance Perspective Read More »
I recently had the opportunity to review IMDA’s Starter Kit for Testing LLM-Based Applications for Safety and Reliability. As someone who has spent over 14 years in Quality Assurance, I was curious to see how established testing principles are being adapted to address the unique challenges introduced by Large Language Models (LLMs). What I expected
Breaking the Black Box: From Traditional QA to AI Assurance and Governance Read More »
Breaking the Black Box: From Traditional QA to AI Assurance and Governance I recently had the opportunity to review IMDA’s Starter Kit for Testing LLM-Based Applications for Safety and Reliability. As someone who has spent over 14 years in Quality Assurance, I was curious to see how established testing principles are being adapted to address
Hear from our experts how insurers can create AI safeguards and ensure safe model use. The post Trust and transparency in insurance decisions appeared first on SAS Blogs.
Student retention has become a board-level metric for universities, bootcamps, and enterprise learning platforms. Yet many EduTech companies still struggle with fragmented LMS data, unreliable adaptive models, and FERPA compliance issues that slow releases and increase risk. This is where ADLC changes the conversation. An AI-driven software development lifecycle gives EduTech teams a structured framework
Predictive Analytics in EduTech Through an AI-Driven Software Development Lifecycle Read More »
The ceremony was scheduled. The CEOs were on the guest list. And then it wasn’t happening. On Thursday, US President Donald Trump scrapped a planned AI executive order, which had already been delayed multiple times, citing concerns that it might erode America’s competitive edge over China. “We’re leading China, we’re leading everybody, and I don’t
Musk and Zuckerberg convinced Trump to scrap AI executive order Read More »
For small and midsize businesses (SMBs), AI is no longer optional. But for many leaders, the real challenge is making those investments pay off. That’s where things often break down. Too many AI initiatives start with tools instead of outcomes. They stay stuck in pilot mode. Or they deliver insights […] The post AI ROI
AI ROI for SMBs: A practical guide for leaders who want results Read More »
