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Klarna backs Google UCP to power AI agent payments

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Klarna aims to address the lack of interoperability between conversational AI agents and backend payment systems by backing Google’s Universal Commerce Protocol (UCP), an open standard designed to unify how AI agents discover products and execute transactions. The partnership, which also sees Klarna supporting Google’s Agent Payments Protocol (AP2), places the Swedish fintech firm among […]

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How SAP is modernising HMRC’s tax infrastructure with AI

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HMRC has selected SAP to overhaul its core revenue systems and place AI at the centre of the UK’s tax administration strategy. The contract represents a broader shift in how public sector bodies approach automation. Rather than layering AI tools over legacy infrastructure, HMRC is replacing the underlying architecture to support machine learning and automated

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Insurers betting big on AI: Accenture

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New research from Accenture has discovered insurance executives are planning on increased investment into AI during 2026 despite a widening skills gap in insurance organisations. Surveying 3,650 C-suite leaders over 20 industries and 20 countries, the Pulse of Change poll revealed 90% of the 218 senior insurance executives intend to spend more on AI over

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Inside Standard Chartered’s approach to running AI under privacy rules

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For banks trying to put AI into real use, the hardest questions often come before any model is trained. Can the data be used at all? Where is it allowed to be stored? Who is responsible once the system goes live? At Standard Chartered, these privacy-driven questions now shape how AI systems are built, and

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The quiet work behind Citi’s 4,000-person internal AI rollout

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For many large companies, artificial intelligence still lives in side projects. Small teams test tools, run pilots, and present results that struggle to spread beyond a few departments. Citi has taken a different path, where instead of keeping AI limited to specialists, the bank has spent the past two years pushing the technology into daily

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Credit unions, fintech and the AI inflection of financial services

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Artificial intelligence has shifted rapidly from a peripheral innovation to a structural component of modern financial services. In banking, payments, and wealth management, to name but three sub-sectors, AI is now embedded in budgeting tools, fraud detection systems, KYC, AML, and customer engagement platforms. Credit unions sit in this broader fintech transformation, facing similar technological

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JPMorgan Chase treats AI spending as core infrastructure

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Inside large banks, artificial intelligence has moved into a category once reserved for payment systems, data centres, and core risk controls. At JPMorgan Chase, AI is framed as infrastructure the bank believes it cannot afford to neglect. That position came through clearly in recent comments from CEO Jamie Dimon, who defended the bank’s rising technology

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Banks operationalise as Plumery AI launches standardised integration

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A new technology from digital banking platform Plumery AI aims to address a dilemma for financial institutions: how to move beyond proofs of concept and embed artificial intelligence into everyday banking operations without compromising governance, security, or regulatory compliance. Plumery’s “AI Fabric” has been positioned by the company as a standardised framework for connecting generative

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Research shows UK young adults would use AI for financial guidance

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Research from Cleo AI indicates that young adults are turning to artificial intelligence for financial advice to help them manage their money and develop more sustainable financial habits. The study surveyed 5,000 UK adults aged 28 to 40 and found that the majority are saving significantly less than they would like. In this context, interest

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Optimism in productivity tempered by AI risk: Deloitte

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Deloitte’s latest UK CFO Survey presents an improving outlook for large UK businesses, with technology investment – particularly in AI – emerging as a dominant strategy. The survey offers the signal that while macroeconomic and geopolitical risks remain elevated, boards are converging increasingly on digital ability as a primary route to productivity and medium-term growth.

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