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What it takes to make agentic AI work in retail

Thank you for joining us on the “Enterprise AI hub.” In this episode of the Infosys Knowledge Institute Podcast, Dylan Cosper speaks with Prasad Banala, director of software engineering at a large US-based retail organization, about operationalizing agentic AI across the software development lifecycle. Prasad explains how his team applies AI to validate requirements, generate […]

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From integration chaos to digital clarity: Nutrien Ag Solutions’ post-acquisition reset

Thank you for joining us on the “Enterprise AI hub.” In this episode of the Infosys Knowledge Institute Podcast, Dylan Cosper speaks with Sriram Kalyan, head of applications and data at Nutrien Ag Solutions, Australia, about turning a high-risk post-acquisition IT landscape into a scalable digital foundation. Sriram shares how the merger of two major

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Tuning into the future of collaboration 

When work went remote, the sound of business changed. What began as a scramble to make home offices functional has evolved into a revolution in how people hear and are heard. From education to enterprises, companies across industries have reimagined what clear, reliable communication can mean in a hybrid world. For major audio and communications

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Consolidating systems for AI with iPaaS

For decades, enterprises reacted to shifting business pressures with stopgap technology solutions. To rein in rising infrastructure costs, they adopted cloud services that could scale on demand. When customers shifted their lives onto smartphones, companies rolled out mobile apps to keep pace. And when businesses began needing real-time visibility into factories and stockrooms, they layered

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From guardrails to governance: A CEO’s guide for securing agentic systems

The previous article in this series, “Rules fail at the prompt, succeed at the boundary,” focused on the first AI-orchestrated espionage campaign and the failure of prompt-level control. This article is the prescription. The question every CEO is now getting from their board is some version of: What do we do about agent risk? Across

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The crucial first step for designing a successful enterprise AI system

Many organizations rushed into generative AI, only to see pilots fail to deliver value. Now, companies want measurable outcomes—but how do you design for success? At Mistral AI, we partner with global industry leaders to co-design tailored AI solutions that solve their most difficult problems. Whether it’s increasing CX productivity with Cisco, building a more

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Rules fail at the prompt, succeed at the boundary

From the Gemini Calendar prompt-injection attack of 2026 to the September 2025 state-sponsored hack using Anthropic’s Claude code as an automated intrusion engine, the coercion of human-in-the-loop agentic actions and fully autonomous agentic workflows are the new attack vector for hackers. In the Anthropic case, roughly 30 organizations across tech, finance, manufacturing, and government were

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The power of sound in a virtual world

In an era where business, education, and even casual conversations occur via screens, sound has become a differentiating factor. We obsess over lighting, camera angles, and virtual backgrounds, but how we sound can be just as critical to credibility, trust, and connection. That’s the insight driving Erik Vaveris, vice president of product management and chief

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Rethinking AI’s future in an augmented workplace

There are many paths AI evolution could take. On one end of the spectrum, AI is dismissed as a marginal fad, another bubble fueled by notoriety and misallocated capital. On the other end, it’s cast as a dystopian force, destined to eliminate jobs on a large scale and destabilize economies. Markets oscillate between skepticism and

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Reimagining ERP for the agentic AI era

The story of enterprise resource planning (ERP) is really a story of businesses learning to organize themselves around the latest, greatest technology of the times. In the 1960s through the ’80s, mainframes, material requirements planning (MRP), and manufacturing resource planning (MRP II) brought core business data from file cabinets to centralized systems. Client-server architectures defined

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