Service Industry AI

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Arm and the future of AI at the edge

Arm Holdings has positioned itself at the centre of AI transformation. In a wide-ranging podcast interview, Vince Jesaitis, head of global government affairs at Arm, offered enterprise decision-makers look into the company’s international strategy, the evolution of AI as the company sees it, and what lies ahead for the industry. From cloud to edge Arm […]

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Tesco signs three-year AI deal centred on customer experience

For large retailers, the challenge with AI is no longer whether it can be useful, but how it fits into everyday work. A new three-year AI partnership by Tesco points to how one of the UK’s biggest supermarket groups is trying to answer that question. The agreement with French startup Mistral AI is less about

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50,000 Copilot licences for Indian service companies

Cognizant, Tata Consultancy Services, Infosys, and Wipro have announced plans to deploy more than 200,000 Microsoft Copilot licenses in their enterprises – over 50,000 per company – in what Microsoft is calling a new benchmark for enterprise-scale adoption of generative AI. The companies involved are framing the move as the implementation of a default tool

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Ensuring effective AI in insurance operations

Artificial intelligence has been part of the insurance sector for years – the Finance function in many businesses is often the first to automate. But what’s remarkable in the instance of AI is how directly the technology is woven into day-to-day operational work. Not sitting in the background as a niche modelling capability, AI is

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