Retail industry

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‘Why should we pay these criminals?’: the hidden world of ransomware negotiations

ai, AI (Artificial Intelligence), Artificial Intelligence, Business, Cybercrime, Retail industry, Technology, UK news

Cybersecurity experts reveal what they do for high-profile clients targeted by hackers such as Scattered Spider They call it “stopping the bleeding”: the vital window to prevent an entire database from being ransacked by criminals or a production line grinding to a halt.When a call comes into the cybersecurity firm S-RM, headquartered on Whitechapel High […]

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Labour must learn lessons from history as automation hits jobs market

ai, AI (Artificial Intelligence), Artificial Intelligence, Artificial intelligence (AI), Business, Economics, Facial recognition, Labour, productivity, Retail industry, Technology, UK news, Unemployment

Productivity is up in retail and other low-paying sectors as tech replaces relatively expensive humans Walk through a supermarket and the technology is everywhere. Self-service checkouts, electronic shelf labels, handheld barcode scanners, and the video screens showing you – caught by AI facial recognition cameras – leaving the shop.In an economy struggling for growth, the

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‘A gamechanger’: 200,000 UK small businesses sign up to TikTok Shop

Artificial Intelligence, Business, Digital media, E-commerce, J Sainsbury, Marks & Spencer, Media, Retail industry, Shopping, Small business, Social media, TikTok, UK news, World news

Big brands such as Sainsbury’s and M&S also selling directly in app through links in videos and livestreamsIt is better known for its viral dances and for making hits out of forgotten songs, but the social media site TikTok is becoming a force to be reckoned with as a shopping platform.Major retailers such as Marks

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Moonpig’s use of AI to design and personalise cards drives up sales

Artificial Intelligence, Artificial intelligence (AI), Business, Retail industry, Technology, Technology sector, UK news

About half of purchases involve shoppers using online retailer’s artificial intelligence-led featuresThe online card service Moonpig has reported a bump in sales thanks in part to its increased use of AI to help design cards, personalise customers’ messages and answer queries.The company said sales rose 6.7% to £169m in the six months to 31 October

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