Insurance

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For effective AI, insurance needs to get its data house in order

ai, AI (Artificial Intelligence), AI Business Strategy, Artificial Intelligence, data layer, data silos, Finance AI, Insurance, mergers & acquisitions

A report from Autorek, a provider of AI solutions to the insurance industry has produced a report that describes operational drag in companies’ internal processes that not only affect overall efficiency but cause an impediment to the effective implementation of AI in insurance concerns. Insurance Operations & Financial Transformation 2026 [email wall] draws from a […]

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Insurance giant AIG deploys agentic AI with orchestration layer

ai, AI (Artificial Intelligence), Artificial Intelligence, Finance AI, financial, Fintech, Insurance

American International Group (AIG) has reported faster than expected gains from its use of generative AI, with implications for underwriting capacity, operating cost, and portfolio integration. The company’s recent disclosures at an Investor Day merit attention from AI decision-makers as they contain assertions about measurable throughput and workflow redesign. AIG has outlined potential benefits from

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How insurance leaders use agentic AI to cut operational costs

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Agentic AI offers insurance leaders a path to scalable efficiency as the sector confronts a tough digital transformation. Insurers hold deep data reserves and employ a workforce skilled in analytic decision-making. Despite these advantages, the industry has largely failed to advance beyond pilot programmes. Research suggests only seven percent of insurers have scaled these initiatives

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AI use surges at Travelers as call centre roles reduce

ai, AI (Artificial Intelligence), AI Business Strategy, Artificial Intelligence, contact centres, Customer Experience, Fintech, Insurance, Service Industry AI, World of Work

Mid-January saw insurance company, Travelers, announce a new deal that empowers 10,000 engineers and data scientists with AI assistants. However, less than two weeks on, Travelers’ leadership explained that the company’s true competitive advantage lies in expertise, not AIs alone, believing this is what will drive longer-term profit growth. According to Travelers’ chief executive officer

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Insurers betting big on AI: Accenture

accenture, ai, AI (Artificial Intelligence), Artificial Intelligence, business confidence, Finance AI, Insurance

New research from Accenture has discovered insurance executives are planning on increased investment into AI during 2026 despite a widening skills gap in insurance organisations. Surveying 3,650 C-suite leaders over 20 industries and 20 countries, the Pulse of Change poll revealed 90% of the 218 senior insurance executives intend to spend more on AI over

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Convulsión normativa en el sector asegurador

Advanced Analytics, Artificial Intelligence, Data Management, Insurance, insurance claims, insurance regulation, 全般

Nueva taxonomía para Solvencia II La revisión de Solvencia II que entrará en vigor en 2027, mediante la Taxonomía 2.10, introduce cambios clave en capital, provisiones y reporting, reforzando la resiliencia del sector asegurador. Estas modificaciones exigen una adaptación tecnológica y operativa para garantizar el cumplimiento normativo, especialmente en áreas […] The post Convulsión normativa

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Ensuring effective AI in insurance operations

AI Business Strategy, Artificial Intelligence, checks and balances, document summarisation, Finance AI, Generative AI, human oversight, Insurance, insurtech, Service Industry AI, World of Work

Artificial intelligence has been part of the insurance sector for years – the Finance function in many businesses is often the first to automate. But what’s remarkable in the instance of AI is how directly the technology is woven into day-to-day operational work. Not sitting in the background as a niche modelling capability, AI is

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