Food & drink industry

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Burger King cooks up AI chatbot to spot if employees say ‘please’ and ‘thank you’

ai, AI (Artificial Intelligence), Artificial Intelligence, Burger King, Fast food, Food & drink industry, OpenAI, Technology, US news

OpenAI-powered assistant will help to ‘understand overall service patterns’, company says, as move sparks backlashFrom hospitality workers to retail employees, the exaggerated “customer service voice”, often mocked in internet memes as wildly different from someone’s real voice, has long been a cultural trope. Fast-food giant Burger King is now taking that voice one step further, […]

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‘It’s survival of the fittest’: the UK kebab chain seeking an edge with robot slicers

ai, AI (Artificial Intelligence), Artificial Intelligence, Business, Food & drink industry, Robots, Technology

German Doner Kebab aims to open at 25 new sites this year with self-service screens and healthy options aimed at gen Z They are already packing our groceries and delivering shopping. Now robots are coming to the kebab shop, alongside self-service screens and loyalty apps, as takeaways look for ways to tackle rising costs.German Doner

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Facing menu anxiety? Just Eat launches AI chatbot to help pick a food delivery

ai, AI (Artificial Intelligence), Artificial Intelligence, Business, Food & drink industry, Technology, UK news

Delivery firm aims to overcome ‘choice overload’ using voice assistant in its UK app, with global rollout plannedBusiness live – latest updatesIn the beginning, collecting a takeaway was the epitome of a lazy night in. Then delivery apps saved some more energy. Now, consumers can skip even bothering to read the menu as AI takes

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