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Credit unions, fintech and the AI inflection of financial services

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Artificial intelligence has shifted rapidly from a peripheral innovation to a structural component of modern financial services. In banking, payments, and wealth management, to name but three sub-sectors, AI is now embedded in budgeting tools, fraud detection systems, KYC, AML, and customer engagement platforms. Credit unions sit in this broader fintech transformation, facing similar technological […]

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JPMorgan Chase treats AI spending as core infrastructure

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Inside large banks, artificial intelligence has moved into a category once reserved for payment systems, data centres, and core risk controls. At JPMorgan Chase, AI is framed as infrastructure the bank believes it cannot afford to neglect. That position came through clearly in recent comments from CEO Jamie Dimon, who defended the bank’s rising technology

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Banks operationalise as Plumery AI launches standardised integration

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A new technology from digital banking platform Plumery AI aims to address a dilemma for financial institutions: how to move beyond proofs of concept and embed artificial intelligence into everyday banking operations without compromising governance, security, or regulatory compliance. Plumery’s “AI Fabric” has been positioned by the company as a standardised framework for connecting generative

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Research shows UK young adults would use AI for financial guidance

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Research from Cleo AI indicates that young adults are turning to artificial intelligence for financial advice to help them manage their money and develop more sustainable financial habits. The study surveyed 5,000 UK adults aged 28 to 40 and found that the majority are saving significantly less than they would like. In this context, interest

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Optimism in productivity tempered by AI risk: Deloitte

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Deloitte’s latest UK CFO Survey presents an improving outlook for large UK businesses, with technology investment – particularly in AI – emerging as a dominant strategy. The survey offers the signal that while macroeconomic and geopolitical risks remain elevated, boards are converging increasingly on digital ability as a primary route to productivity and medium-term growth.

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Wall Street’s AI gains are here — banks plan for fewer people

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By December 2025, AI adoption on Wall Street had moved past experiments inside large US banks and into everyday operations. Speaking at a Goldman Sachs financial-services conference in New York on 9 December, bank executives described AI—particularly generative AI—as an operational upgrade already lifting productivity across engineering, operations, and customer service. The same discussion also

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Ensuring effective AI in insurance operations

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Artificial intelligence has been part of the insurance sector for years – the Finance function in many businesses is often the first to automate. But what’s remarkable in the instance of AI is how directly the technology is woven into day-to-day operational work. Not sitting in the background as a niche modelling capability, AI is

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BNP Paribas introduces AI tool for investment banking

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BNP Paribas is testing how far AI can be pushed into the day-to-day mechanics of investment banking. According to Financial News, the bank has rolled out an internal tool called IB Portal, designed to help bankers assemble client pitches more quickly and with less repetition. Pitch preparation sits at the centre of investment banking work.

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JPMorgan Chase AI strategy: US$18B bet paying off 

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JPMorgan Chase’s AI strategy is delivering measurable returns – but at a human cost. The bank isn’t hiding the fact. With 200,000 employees now using its proprietary LLM Suite platform daily and AI benefits growing 30-40% annually, America’s largest bank is executing what Chief Analytics Officer Derek Waldron calls a plan to create the world’s

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OpenAI: Enterprise users swap AI pilots for deep integrations

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According to OpenAI, enterprise AI has graduated from the sandbox and is now being used for daily operations with deep workflow integrations. New data from the company shows that firms are now assigning complex and multi-step workflows to models rather than simply asking for text summaries. The figures illustrate a hard change in how organisations

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