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HMRC has selected SAP to overhaul its core revenue systems and place AI at the centre of the UK’s tax administration strategy. The contract represents a broader shift in how public sector bodies approach automation. Rather than layering AI tools over legacy infrastructure, HMRC is replacing the underlying architecture to support machine learning and automated […]
How SAP is modernising HMRC’s tax infrastructure with AI Read More »
For many large companies, the most useful form of AI right now has little to do with writing emails or answering questions. At PepsiCo, AI is being tested in places where mistakes are costly and changes are hard to undo — factory layouts, production lines, and physical operations. That shift is visible in how PepsiCo
PepsiCo is using AI to rethink how factories are designed and updated Read More »
The artificial intelligence industry’s pivot toward agentic AI—systems capable of autonomously executing multi-step tasks—has dominated technology discussions in recent months. But while Western firms focus on foundational models and cross-platform interoperability, China’s technology giants are racing to dominate through commerce integration, a strategic divergence that could reshape how enterprises deploy autonomous systems globally. Alibaba, Tencent
China’s hyperscalers bet billions on agentic AI as commerce becomes the new battleground Read More »
Anthropic has been selected to build government AI assistant capabilities to modernise how citizens interact with complex state services. For both public and private sector technology leaders, the integration of LLMs into customer-facing platforms often stalls at the proof-of-concept stage. The UK’s Department for Science, Innovation, and Technology (DSIT) aims to bypass this common hurdle
Anthropic selected to build government AI assistant pilot Read More »
If database technologies offered performance, flexibility and security, most professionals would be happy to get two of the three, and they might have to expect to accept some compromises, too. Systems optimised for speed demand manual tuning, while flexible platforms can impose costs when early designs become constraints. Security is, sadly, sometimes, a bolt-on, with
Lowering the barriers databases place in the way of strategy, with RavenDB Read More »
Formula E is using Google Cloud AI to meet its net zero targets by driving efficiency across its global logistics and commercial operations. As part of an expanded multi-year agreement, the electric racing series will integrate Gemini models into its ecosystem to support performance analysis, back-office workflows, and event logistics. The collaboration demonstrates how sports
How Formula E uses Google Cloud AI to meet net zero targets Read More »
For many large companies, artificial intelligence still lives in side projects. Small teams test tools, run pilots, and present results that struggle to spread beyond a few departments. Citi has taken a different path, where instead of keeping AI limited to specialists, the bank has spent the past two years pushing the technology into daily
The quiet work behind Citi’s 4,000-person internal AI rollout Read More »
SAP and Fresenius are building a sovereign AI platform for healthcare that brings secure data processing to clinical settings. For data leaders in the medical sector, deploying AI requires strict governance that public cloud solutions often lack. This collaboration addresses that gap by creating a “controlled environment” where AI models can operate without compromising data
SAP and Fresenius to build sovereign AI backbone for healthcare Read More »
Inside large banks, artificial intelligence has moved into a category once reserved for payment systems, data centres, and core risk controls. At JPMorgan Chase, AI is framed as infrastructure the bank believes it cannot afford to neglect. That position came through clearly in recent comments from CEO Jamie Dimon, who defended the bank’s rising technology
JPMorgan Chase treats AI spending as core infrastructure Read More »
Author: Richard Farrell, CIO at Netcall After a year of rapid adoption and high expectations surrounding artificial intelligence, 2026 is shaping up to be the year CIOs apply a more strategic lens. Not to slow progress, but to steer it in a smarter direction. In 2025, we saw the rise of AI copilots across almost
AI dominated the conversation in 2025, CIOs shift gears in 2026 Read More »
