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Google makes its industrial robotics AI play official–and this time, it means business

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When Google folds a moonshot into its core operations, it’s not cleaning house. It’s placing a bet. On February 25, Alphabet-owned Intrinsic–which builds AI models and software designed to make industrial robotics more accessible–officially joined Google.  The company will remain a distinct group within Google, working closely with Google DeepMind and tapping into Gemini AI models and […]

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Physical AI adoption boosts customer service ROI

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The adoption of physical AI drives ROI in frontline customer service by merging digital intelligence with human-like physical interaction. As businesses navigate shrinking labour pools, they are finding that simply automating routine workflows is no longer enough. A new partnership between KDDI and AVITA demonstrates how companies can address complex operational gaps through humanoid deployment.

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Santander and Mastercard run Europe’s first AI-executed payment pilot

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An artificial intelligence system has, for the first time in Europe, completed a payment inside a live banking network without a human entering the final command. Banco Santander and Mastercard confirmed that they had executed a live end-to-end payment initiated and completed by an AI agent, a software system operating within the bank’s own regulated

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AI-Native networks are no longer a 6G promise–MWC 2026 just proved it

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AI-native networks have been a recurring talking point at Mobile World Congress for years. What made MWC 2026 in Barcelona different was the evidence. A cascade of announcements from the world’s biggest telecom vendors, chipmakers, and operators didn’t just reiterate the vision for AI-RAN–they delivered field trial results, commercial product launches, open-source toolkits, and a

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AI adoption in financial services has hit a point of no return

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AI adoption in financial services has effectively become universal–and the institutions still treating it as an experiment are now the outliers. According to Finastra’s Financial Services State of the Nation 2026 report, which surveyed 1,509 senior executives across 11 markets, only 2% of financial institutions globally report no use of AI whatsoever.  The debate is

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MWC 2026: SK Telecom lays out plan to rebuild its core around AI

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At MWC 2026 in Barcelona, SK Telecom outlined how it is rebuilding itself around AI, from its network core to its customer service desks. The shift goes beyond adding new AI tools. It involves rewriting internal systems, expanding data centre capacity to the gigawatt scale, and upgrading its own large language model to more than

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Upgrading agentic AI for finance workflows

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Improving trust in agentic AI for finance workflows remains a major priority for technology leaders today. Over the past two years, enterprises have rushed to put automated agents into real workflows, spanning customer support and back-office operations. These tools excel at retrieving information, yet they often struggle to provide consistent and explainable reasoning during multi-step

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Goldman Sachs and Deutsche Bank test agentic AI for trade surveillance

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Banks are testing a new type of artificial intelligence, like agentic AI, that does more than scan for keywords or follow preset rules. Instead of relying only on static alerts, some trading desks are beginning to use systems designed to reason through patterns in real time and flag conduct that may need human review. Bloomberg

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Nokia and AWS pilot AI automation for real-time 5G network slicing

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Telecom networks may soon begin adjusting themselves in real time, as operators test systems that allow AI agents to manage traffic and service quality. AI may soon be making operational decisions. This week, Nokia and AWS presented a new network slicing system that uses AI agents to monitor network conditions and adjust resources automatically. The

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Deploying agentic finance AI for immediate business ROI

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Agentic finance AI improves business efficiency and ROI only when deployed with strict governance and clear return on investment targets. A recent FT Longitude survey of 200 finance leaders across the US, UK, France, and Germany showed 61 percent have deployed AI agents merely as experiments. Meanwhile, one in four executives admit they do not

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