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Anthropic selected to build government AI assistant pilot

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Anthropic has been selected to build government AI assistant capabilities to modernise how citizens interact with complex state services. For both public and private sector technology leaders, the integration of LLMs into customer-facing platforms often stalls at the proof-of-concept stage. The UK’s Department for Science, Innovation, and Technology (DSIT) aims to bypass this common hurdle […]

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How Formula E uses Google Cloud AI to meet net zero targets

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Formula E is using Google Cloud AI to meet its net zero targets by driving efficiency across its global logistics and commercial operations. As part of an expanded multi-year agreement, the electric racing series will integrate Gemini models into its ecosystem to support performance analysis, back-office workflows, and event logistics. The collaboration demonstrates how sports

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Controlling AI agent sprawl: The CIO’s guide to governance

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Corporate networks are filling up with AI agents, creating a governance blind spot for leaders managing multi-cloud infrastructures. As distinct business units race to adopt generative technologies, CIOs especially find their ecosystems populated by fragmented and unmonitored assets. This mirrors the shadow IT challenges of the cloud era, but involves autonomous actors capable of executing

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How Shopify is bringing agentic AI to enterprise commerce

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Shopify is enhancing core enterprise commerce workflows with agentic AI, automating operations while expanding sales channels. The adoption of generative AI in commerce has largely centred on customer support chatbots and basic content generation. Shopify’s Winter ‘26 Edition, titled Renaissance, pushes this technology toward agentic commerce where AI systems actively manage workflows, configure infrastructure, and

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Agentic AI scaling requires new memory architecture

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Agentic AI represents a distinct evolution from stateless chatbots toward complex workflows, and scaling it requires new memory architecture. As foundation models scale toward trillions of parameters and context windows reach millions of tokens, the computational cost of remembering history is rising faster than the ability to process it. Organisations deploying these systems now face

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Instacart pilots agentic commerce by embedding in ChatGPT

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Instacart has deployed an embedded checkout experience within ChatGPT through the emerging Agentic Commerce Protocol. With the deployment, the company is the first partner to launch an app on ChatGPT that offers a complete shopping cycle – from query to payment – without requiring the user to leave the conversation interface. Operationalising agentic commerce The

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OpenAI: Enterprise users swap AI pilots for deep integrations

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According to OpenAI, enterprise AI has graduated from the sandbox and is now being used for daily operations with deep workflow integrations. New data from the company shows that firms are now assigning complex and multi-step workflows to models rather than simply asking for text summaries. The figures illustrate a hard change in how organisations

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AWS re:Invent 2025: Frontier AI agents replace chatbots

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According to AWS at this week’s re:Invent 2025, the chatbot hype cycle is effectively dead, with frontier AI agents taking their place. That is the blunt message radiating from Las Vegas this week. The industry’s obsession with chat interfaces has been replaced by a far more demanding mandate: “frontier agents” that don’t just talk, but

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AI in manufacturing set to unleash new era of profit

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Manufacturing executives are wagering nearly half their modernisation budgets on AI, betting these systems will boost profit within two years. This aggressive capital allocation marks a definitive pivot. AI is now seen as the primary engine for financial performance. According to the Future-Ready Manufacturing Study 2025 by Tata Consultancy Services (TCS) and AWS, 88 percent

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