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How insurance leaders use agentic AI to cut operational costs

adoption, agentic ai, agents, ai, AI (Artificial Intelligence), AI and Us, AI Business Strategy, AI in Action, Artificial Intelligence, automation, digital transformation, enterprise, Features, Finance, Finance AI, Inside AI, Insurance, World of Work

Agentic AI offers insurance leaders a path to scalable efficiency as the sector confronts a tough digital transformation. Insurers hold deep data reserves and employ a workforce skilled in analytic decision-making. Despite these advantages, the industry has largely failed to advance beyond pilot programmes. Research suggests only seven percent of insurers have scaled these initiatives […]

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AI Expo 2026 Day 1: Governance and data readiness enable the agentic enterprise

adoption, ai, AI (Artificial Intelligence), AI Business Strategy, ai expo, AI Market Trends, Artificial Intelligence, data, enterprise, Features, governance, Governance, Regulation & Policy, How It Works, infrastructure, Infrastructure & Hardware, Inside AI, TechEx Events

While the prospect of AI acting as a digital co-worker dominated the day one agenda at the co-located AI & Big Data Expo and Intelligent Automation Conference, the technical sessions focused on the infrastructure to make it work. A primary topic on the exhibition floor was the progression from passive automation to “agentic” systems. These

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Apptio: Why scaling intelligent automation requires financial rigour

adoption, ai, AI (Artificial Intelligence), AI Business Strategy, Artificial Intelligence, automation, enterprise, Features, Inside AI, Interviews, investment, strategy, TechEx Events

Greg Holmes, Field CTO for EMEA at Apptio, an IBM company, argues that successfully scaling intelligent automation requires financial rigour. The “build it and they will come” model of technology adoption often leaves a hole in the budget when applied to automation. Executives frequently find that successful pilot programmes do not translate into sustainable enterprise-wide

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Databricks: Enterprise AI adoption shifts to agentic systems

adoption, agentic ai, agents, ai, AI (Artificial Intelligence), AI and Us, AI Business Strategy, AI Market Trends, Artificial Intelligence, automation, databricks, enterprise, Features, governance, Governance, Regulation & Policy, infrastructure, Inside AI, Special Reports & Series, strategy, World of Work

According to Databricks, enterprise AI adoption is shifting to agentic systems as organisations embrace intelligent workflows. Generative AI’s first wave promised business transformation but often delivered little more than isolated chatbots and stalled pilot programmes. Technology leaders found themselves managing high expectations with limited operational utility. However, new telemetry from Databricks suggests the market has

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Banner for AI & Big Data Expo by TechEx events.

Scaling AI value beyond pilot phase purgatory

adoption, ai, AI (Artificial Intelligence), AI Business Strategy, Artificial Intelligence, enterprise, Features, governance, Governance, Regulation & Policy, ibm, Inside AI, strategy

Scaling AI value from isolated pilots to enterprise-wide adoption remains a primary hurdle for many organisations. While experimentation with generative models has become ubiquitous, industrialising these tools (i.e. wrapping them in necessary governance, security, and integration layers) often stalls. Addressing the gap between investment and operational return, IBM has introduced a new service model designed

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Meeting the new ETSI standard for AI security

adoption, ai, AI (Artificial Intelligence), AI Business Strategy, Artificial Intelligence, Deep Dives, developers, enterprise, ethics, etsi, Features, frameworks, governance, Governance, Regulation & Policy, Inside AI, Security, standards

The ETSI EN 304 223 standard introduces baseline security requirements for AI that enterprises must integrate into governance frameworks. As organisations embed machine learning into their core operations, this European Standard (EN) establishes concrete provisions for securing AI models and systems. It stands as the first globally applicable European Standard for AI cybersecurity, having secured

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Allister Frost, a former Microsoft leader and expert on business transformation.

Allister Frost: Tackling workforce anxiety for AI integration success

adoption, ai, AI (Artificial Intelligence), AI and Us, AI Business Strategy, Artificial Intelligence, Culture, enterprise, ethics, Features, governance, Governance, Regulation & Policy, Human-AI Relationships, Inside AI, integration, Interviews, Opinion, Society, Trust, Bias & Fairness, workforce, World of Work

Navigating workforce anxiety remains a primary challenge for leaders as AI integration defines modern enterprise success. For enterprise leaders, deploying AI is less a technical hurdle than a complex exercise in change management. The reality for many organisations is that, while algorithms offer efficiency, the human element dictates the speed of adoption. Data from the

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The Law Society: Current laws are fit for the AI era

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As ministers push to loosen rules to speed up AI adoption, The Law Society argues that lawyers just need to know how current laws apply. The Department for Science, Innovation & Technology (DSIT) recently launched a call for evidence on a proposed ‘AI Growth Lab’. This cross-economy sandbox is designed to accelerate the deployment of

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Agentic AI autonomy grows in North American enterprises

adoption, agentic ai, agents, AI and Us, AI Business Strategy, AI Market Trends, Artificial Intelligence, automation, enterprise, Features, Governance, Regulation & Policy, Human-AI Relationships, Inside AI, Investments, operations, skills, Special Reports & Series, strategy, trust, Trust, Bias & Fairness, workforce, World of Work

North American enterprises are now actively deploying agentic AI systems intended to reason, adapt, and act with complete autonomy. Data from Digitate’s three-year global programme indicates that, while adoption is universal across the board, regional maturity paths are diverging. North American firms are scaling toward full autonomy, whereas their European counterparts are prioritising governance frameworks

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