How Grupo Boticário uses AI to strengthen human connections / ai, AI (Artificial Intelligence), AI & Machine Learning, AI & ML, AI & Society, AI 2025 trends / By hi@aiweekly.co.in Almost 50 years after starting in a compounding pharmacy in Paraná, the group operates a proprietary agent platform that autonomously resolves up to 80% of resellers’ operational requests—enabling the sales force to take on an advisory role.